Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$449.99

Customer reviews

Rating 4.5 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.4 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the Ball Animal 3 Upright Vacuum's strong suction, overall performance, and ease of use. Many appreciate its ability to effectively clean carpets and its powerful motor suitable for household use, as well as the ample cord length. However, some customers have noted the vacuum's weight as a potential drawback. A few customers have mentioned the noise level and price as potential downsides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,189 reviews
  • Rated 5 out of 5 stars

    Why bother?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum, but since best buy doesnt give point rewards anymore and wiped out my THOUDANDS of points by issuing gift certificates behind my back that then expired, I will never honestly review another product from them,and will only purchase from them when I have no choice, like this vacuum at the time. Returning to buy elsewhere when I am able, in light of this recent discovery, any and everything I can. Hope you go out of business for this one, guys. You really shafted your most loyal customers on this terrible decision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is the Vacume of your Dreams.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the vacume I have been waiting for. Ease of use and put together too.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Sean, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    power excellent. Maneuvering & weight tough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuums cleaning power is amazing. I read reviews that it was heavy. This is an understatement. I am a very fit and active 67 yr old. My right arm hurt for a week. My strong 31 year old talked about how heavy and cumbersome it is. I loved the smaller one.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      Thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. However, do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum! It has massive suction, which can be a little tricky on rugs and makes it a little hard to push at times, but it picks up MUCH more than our old Dyson. Very pleased with this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a beast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how its smaller and you can change the hight of the brush . It picks up alot of hair. I dont have a dog or a cat but human hair I have alot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First corded Dyson. I love it and don’t think I will switch back to a different brand.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Zachary, thank you for sharing your response with us. We appreciate your efforts. We hope you will provide us with more opportunities to serve you in the future. Thanks for being the best part of Dyson. For any future queries, please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
      Best Wishes, dysonglobal

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Animal is an animal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum. I have one at home because I have two labs. This one is for our office, which just went through major remodeling. This vacuum has picked up Sheetrock pieces & Sheetrock dust & it just keeps going.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gets everything I have pets and this worked

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Powerful machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product picking up a dirt from carpet well powerful made to handle daily vacuum

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with our new Dyson. No complaints so far, it does an amazing job. If you have pets, and care about clean carpets, this is the vacuum you should own. The only thing I cannot speak to is the durability. Time will tell…

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson vaccum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! So far it cleaned the carpet and hard floors very well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum I ever had.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly great vacuum but very difficult to reach tight areas with the wand. We switched from shark and i can tell you first hand that the lines this thing puts in my carpert make me feel like i have new carpet, this thing really SUCKS.... in the best way possible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good raffle prize

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a raffle giveaway for a holiday party. Winner seems to like it

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Alex, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Heavy product with limited maneuverability

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy to move and not easy to transfer between floors. It is very difficult to clean the house with the standard accessories in the package. Otherwise the cleaning power/quality is very good.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Thank you for sharing your review. This vacuum weighs just over 17 pounds, and it is a full-size upright so it can be cumbersome to have to transfer the unit between floors in your home. We are always on standby to help with any questions you have on your machine, or to provide any needed diagnostic support. Feel free to get in touch with us at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Hard to Push on Carpet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced my old but still running Dyson. This one, for some strange reason, is hard to push on carpeting. Pulling is fine, but it is harder to push than it should be. I’ve only used it for a month so maybe it’s in its breaking in period? Strange.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacume

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum strong and reliable the suction part is great

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum with power, great for dog hair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum has great power, nice to see what you are picking up. Maneuvers well. Pushes just a little harder on the thicker carpet. Have only used it twice, but picks up dog hair really well!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vac on market

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacume. This is my 2nd dyson 1st was animal ball and the new one is animal ball 3. Didnt come with the dog shedding tool. I dunno if it was supposed to but its shown on back of box. Got the other two tools tho.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Essential for indoor pets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is unreal. Can’t believe how much it pull out of my carpets. Did my living room and pulled a soccer ball worth of dog hair first time using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best vacuum!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gone through so many vacuum cleaners over the last 3 to 4 years. We have read so many reviews before we purchased the vacuum cleaners that we went through. They all had good ratings. For some reason, they kept breaking from belt issues, to overheating, to where they start to smell like something is burning etc...so we finally decided to buy the most expensive vacuum cleaner we have ever purchased...one of the main reasons we got this vacuum cleaner is because of the brush, it doesn't keep hair tangled up inside it; it actually breaks it down and puts it inside the container. Also we have the total tech protection with Bestbuy, so we are covered for 24 months...that also gave us some peace. So far we are very ompreased with it.

    I would recommend this to a friend