Customer Ratings & Reviews
- Model:
- 405866-01
- |
- SKU:
- 6504486
Customer reviews
Rating 4.5 out of 5 stars with 1137 reviews
(1,137 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.4
Rating 4.4 out of 5 stars
- Ease of Assembly4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ball Animal 3 Upright Vacuum with 2 accessories, particularly its strong suction and overall performance. Users appreciate its ease of use and effectiveness in cleaning carpets. Some find it heavy, while others have commented on the noise level and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 3 out of 5 stars
It's entirely made from plastic
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much hype around these things and yes the suction is good. But what people should know is that outside the actual motor itself, this entire thing is plastic - and not even sturdy glass-fiber reinforced. Very flimsy parts so vacuum gently! Not a great value for $400
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Great vacuum. Easy to use and maneuver
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Vacuum bliss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! This is my third one in 17 years. By far the best.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
George
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved best vacuum cleaner. Easy to use and easy to clean up the filters
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dyson 10/10!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic vacuum! Pleased with this purchase. Highly recommended.
I would recommend this to a friend Rated 5 out of 5 stars
Gear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for pet hair, specially golden retriever hair!
I would recommend this to a friend- Pros mentioned:Suction
Rated 4 out of 5 stars
Won’t be dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuuum. Smaller then full version but same power. Suction very strong
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum easy to clear the trash! East to use!
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for dog hair stuck in the carpet. Way better than the Shark
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Not so bad.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction. Sucks dirt with the best of em. Maneuvers like a champ.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
great vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great vacuum, cleans very good and I've always been a Dyson fan.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuums i’ve ever owned, very powerful, however, very light.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
New Vacume
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from my last Dyson. Works great and easy to use. Makes our carpet look brand new.
I would recommend this to a friend - Pros mentioned:Suction
Rated 1 out of 5 stars
This unit sucks but sucks to well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Dyson I have owned and the first time I have ever been disappointed in a Dyson. I have an area carpet that is very short napped. When I set the manual height adjustment (problem one. Height adjustment use to be automatic) the suction is so great I literally can not push or pull the vacuum across the rug. If I set it for a high pile rug like a shag I can at least pull it across the carpet with a lot of effort. I should not have to fight this hard to use this unit and it has remained this tough so it's not like the unit had to be broken in or something. Problem 2 is because of the suction when I use the hose I have to fight to use it and it pulls the unit over. Basically the hose is not usable anymore. Problem 3 they have reduced the width of the brush head so now you have to make more passes and do more work to cover the same area. The only good thing is the pet hair removal design does work very well. I have 3 long haired dogs and so far no pet hair on the roller brush. I am past the return point so I am stuck with this unit. I'll probably use it only for my tile floors and be forced to buy a shark for the carpet areas.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
- Pros mentioned:Suction
Rated 5 out of 5 stars
Mystery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd Dyson that we have purchased over the years seems like whenever a child moves out a dyson disappears
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Amazing vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum! Transitions smoothly from carpet to rugs and wood floors with gray suction.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
A must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful and sucks a lot of dirt that you didn't know existed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, I've used it for about a month now, an I love it.
I would recommend this to a friend - Cons mentioned:Weight
Rated 3 out of 5 stars
A Little Heavy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson Ball is very highly rated and a quality product. However, this model was too heavy for my wife to handle. We returned this model and now have a version of the Dyson Ball that is much lighter and easy for her to handle.
I would recommend this to a friend Rated 2 out of 5 stars
The extension hose is totally, 100% useless.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought the Dyson - Ball Animal 3. I have already given a review of Dyson, but this is based upon more usage. I welcome someone from Dyson responding to this. I have 9 days to return it and would just as soon keep it, but.. The 'but' is how useless the hose is. The hose is quite long and has great promise, but it seems to be impossible to us it an any reasonable length of extension. First you cannot extend it and keep it extended when you turn the machine on. The suction draws the hose back together with more force than let you maintain a more full extension. You need an assistant to hold the vacuum as you use the extended hose. If the hose has shrunk upon itself, you cannot re-extend it without your assistant holding the vacuum or you turn it off and start all over again. Is anyone able to use the machine by yourself and maintain a fully extended hose? What about someone from Dyson answering? The length of the hose is totally useless. I doubt if we will keep this machine. Can anyone assist us to keep it? Thanks and best
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Ball Animal 3 Upright Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.









