Customer Ratings & Reviews
- Model:
- 405866-01
- |
- SKU:
- 6504486
Customer reviews
Rating 4.5 out of 5 stars with 1215 reviews
(1,215 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.4
Rating 4.4 out of 5 stars
- Ease of Assembly4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are positive about the Ball Animal 3 Upright Vacuum's strong suction, overall performance, and ease of use. Many appreciate its ability to effectively clean carpets and its powerful motor suitable for household use, as well as the ample cord length. However, some customers have noted the vacuum's weight as a potential drawback. A few customers have mentioned the noise level and price as potential downsides.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Best vacuum I’ve owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum cleans better than any other brand I’ve owned (Hoover, Shark). The only issue is the way that it rolls on its wheels when not in use. It just isn’t smooth. It’s not a big deal but this is why I didn’t rate it 5 stars.
I would recommend this to a friendRated 5 out of 5 stars
Dyson sucks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On bare floor and short carpet this vacuum is second to none. On a longer carpet or rug you can count it as arms day at the gym. Love the quality and engineering involved in all of Dyson products, and this vacuum does not disappoint.
I would recommend this to a friendRated 5 out of 5 stars
It rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First vacuum I’ve ever bought that didn’t clog with pet hair on my the first run. If you want quality, you’ve gotta shell out for the name brand. Really great at getting edges and corners. Able to reach the cobwebs too. Best vacuum I’ve ever owned.
I would recommend this to a friendRated 3 out of 5 stars
Not previous Dyson standards!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous Dyson finally stopped working after 17 years. So i decided to buy another one since this one worked so well after so many years. I am very disappointed in the new model. Vacuum is very cheaply made. I don't think it has as much suction. It doesn't hold as much in the canister. I don't know if it will last as long but we will see. In my opinion this is not previous standards of Dyson!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Monti, We hope you are doing well! thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Ball Animal 3 Upright Vacuum. We recognize that this experience has not been up to your expectations, and we apologize for the situation you have encountered. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. Rest assured, we are here for you and will do our best to assist you with the best possible solution. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Rated 4 out of 5 stars
Church
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our church used it to replace our old one, it was amazing. If I would change one thing I would make an option to get a extension cord built in as it stems we are always using one.
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had both the original Dyson Ball Animal and the Animal 2 which both worked well for our house with 6 cats.. But this one is by far my favorite! It is much more quiet and as someone who has waist length hair, I love the no tangle beater bar!
I would recommend this to a friendRated 4 out of 5 stars
Glad we purchased it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent. Was on sale so it was worth it. Ours broke and we needed something quickly. Seems to work fine.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
You Get What You Pay For
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last Dyson Animal lasted almost 15 years. It didn't have the ball, and I was worried I wouldn't like it, but it turns out I LOVE it! Fantastic product from a fantastic company. You really pay for the quality not just the name.
I would recommend this to a friendRated 5 out of 5 stars
Gear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for pet hair, specially golden retriever hair!
I would recommend this to a friendRated 3 out of 5 stars
Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is pretty strong, the tube is in an inconvenient space but its not that bad, hard to push on carpet, could use bigger wheels on the front end. Has to be tilted on either side for the ball to actually be of use, as for the 2 back wheels, they are completely lifted from the ground and provide no support or assistance in pushing forward. Needs more or bigger wheels for ease of use. dont like having to wait about 28 hrs for the rung out filter to dry. No sun* Straight back and forth would not recommend, for turns sure.
No, I would not recommend this to a friendRated 5 out of 5 stars
First use of Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was amazed by the amount of dirt that was in our carpet that was picked up by the Dyson. And I usually vacuum weekly. The carpet is looking great!
I would recommend this to a friendRated 3 out of 5 stars
Second Round
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a replacement for another Dyson Ball that finally wore out. Though it works just as well picking up the hair it doesn't have the power drive that the previous one had. Maybe we just went on the cheap, but the first was much easier to use.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I’ve ever owned and is definitely worth the cost
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Dyson and this vacuum was a replacement for the Dyson we have had for almost 12 years. This was a great upgrade! It works amazing in all floor types and especially with picking up pet hair. Definitely would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum was definitely a good replacement and im glad i spent the extra money.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum is very heavy and hard to push on carpeting. I tried all 3 settings and all the same. Using the hose attachment was difficult too. The hose did not loosen when extending it without manually stretching it. Also concerned over time the hose would crack where it was attached to the attachment piece. When putting the vacuum back up in standing position the hose keeps running. Very disappointing after deciding to try a Dyson for the first time. Returned to the store.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Rated 5 out of 5 stars
Dyson - Ball Animal 3 Upright Vacuum with 2 access
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson - Ball Animal 3 Upright Vacuum with 2 accessories - Nickel/Silver love it
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Steveie,
Greetings of the day!
Thank you for your review. We appreciate your efforts. We hope you will provide us with more opportunities to serve you in the future.
Thanks for being the best part of Dyson.
Kindest Regards,
Sahil
Marketplace Support
Rated 5 out of 5 stars
Dyson 4 Life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what can I say that hasnt been said vefor. Best sweeper ever
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
I love my first one better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my previous animal ball dyson. My daughters friend stepped on it and broke it. Would’ve cost almost as much to buy a new one to repair. So I ended up buying a new one. I do love it. Just not made as good as the first one I bought when They first came out.
I would recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, great suction so far, but its so heavy and hard to maneuver around. The hose is impossible to deal with, and I hate how the extension wand just sits in the base all lose. The floor setting being on top of the roller is odd to me, If I was someone who struggled physically this vacuum would not be one that I recommend at all. I much prefer my older Shark to Dyson, but that is just me. Wish I would've went with a new Shark instead but I figured Id treat myself to this one, color me disappointed. It just sits in my closet now as I use my old Shark.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello GraceD, This is Amanda from Dyson. Our Dyson experts are available and ready to help with your Ball Animal 3! Please send an email to questions.us@dyson.com with your serial number. Hope this helps! Amanda Dyson Customer Support









