Customer Ratings & Reviews
- Model:
- 405866-01
- |
- SKU:
- 6504486
Customer reviews
Rating 4.5 out of 5 stars with 1181 reviews
(1,181 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.4
Rating 4.4 out of 5 stars
- Ease of Assembly4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Ball Animal 3 Upright Vacuum's strong suction, overall performance, and ease of use. Many appreciate its ability to effectively clean carpets and its powerful motor suitable for household use, as well as the ample cord length. However, some customers have noted the vacuum's weight as a potential drawback. A few customers have mentioned the noise level and price as potential downsides.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Dyson Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works like a charm. Great for hard wood floors and especially carpet. Best purchase yet!
I would recommend this to a friendRated 3 out of 5 stars
It's OK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this vacuum when I received a promotion at work, and felt like I deserved it because I have two huskies. I would give it four stars, except that there are some annoyances that make it difficult to use. The extensions are stiff and inflexible. This makes it difficult even when standing the vacuum upright to get behind small spaces in corners. In general, it also feels kind of like a cheaply made vacuum. However, I've had it about six months and so far it hasn't busted yet.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum, terrible instructions.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson is just as good as the others we’ve worn out. Only bad thing is the instructions are lacking. Leaves a lot to guess work and trial and error. Love the vacuum, not impressed with the instructions.
I would recommend this to a friendRated 5 out of 5 stars
Last Vacuum You'll Ever Buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a 4 cat household, this vacuum pulls its weight. Even the base model has enough options for everyday cleaning. Definitely worth it if you value your time and cleanliness.
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum on the market.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Cleans as expected with ease. No issues at all. Hope it lasts as long as the previous one.
I would recommend this to a friend- Pros mentioned:Suction
Rated 2 out of 5 stars
Great Suction!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has the most powerful suction of any I've ever purchased. It gets fine pet hair out of rugs & carpet and works great on hardwood floors. It requires some extra effort to maneuver but tones up your arms and picks up any & everything that isn't nailed down! The assembly instructions don't include illustrations which would help! I don't know where the bracket and attachments go??
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Summer with Dyson. We're sorry to learn you've found it difficult to assemble your Ball Animal 3 vacuum. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com.
Best wishes,
Summer
Dyson Customer Support
- Pros mentioned:Carpet cleaning
Rated 3 out of 5 stars
dyson vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good vacuum does a great job but the chord is way to long
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. We have had it for 1 month. The roller is great at keeping hair untangled.
I would recommend this to a friendRated 5 out of 5 stars
excellent vacuum to clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum that works well, have to put it on low to vacuum my new rugs and it handles it well.
I would recommend this to a friendRated 5 out of 5 stars
Dyson Animal 3 Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the best vacuum we have purchased. Works great especially since we have pets. Picks up the pet hair with no problems. Would recommend to anyone that has pets.
I would recommend this to a friend- Pros mentioned:Suction
Rated 3 out of 5 stars
ok not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction but components feel cheaply made. Started wearing out after less than one year. Paid $425.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Rated 4 out of 5 stars
Live the cleaning power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cleaning power, but the removable hose with attachments is very rigid and hard to use.
I would recommend this to a friendRated 5 out of 5 stars
FANTASTIC CLEANER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson Ball Animal 3 Upright Vacuum is everything I want in a vacuum cleaner. I have mixed area rugs + flooring throughout my house, and this vacuum adjusts to all my flooring needs.
I would recommend this to a friendRated 4 out of 5 stars
Vacuum cleans better then others best I’ve tried
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It picks up everything you need and all the dog hairs you have on the floor. The only thing I would recommend is making it easier to use the suction when your take it out from the vacuum it’s not very flexible
I would recommend this to a friendRated 5 out of 5 stars
great gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is great it moves good my other half loves it
I would recommend this to a friendRated 2 out of 5 stars
Overhyped and Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This being my first Dyson purchase I expected to love it. However, after assembly and minor testing I packaged it back up and returned it. From the moment I took it out of the box I couldn't believe how cheap it felt. The handle is thin plastic, the cord hooks feel cheap and the entire structure feels like it made of flimsy plastic. It doesn't have a foot release so getting it into position to vacuum is awkward at best. It's wobbly and doesn't like to stay in an upright position. The back "wheels" are thin pieces of plastic and don't feel right. Also, it's a hassle to try and move while upright because it doesn't stay upright. The suction is great, but that's about it. Not at all worth the price tage.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Trewmuzik,
Hope you are doing well!
Thank you for bringing this issue to our attention. We do apologize for the inconvenience caused to you. Your valuable feedback is essential to us, and we will ensure that it is taken into consideration. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any further instances, please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Sahil
Dyson Customer Support
Rated 5 out of 5 stars
Cats, cats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vaccum for your pets. I have two cats and it is the best vaccum for animal hair
I would recommend this to a friend- Pros mentioned:Suction
Rated 3 out of 5 stars
Nice but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction but feels heavy due to weight distribution. Hose can be a pain to use causing the vacuum to fall over while using it.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're sorry to hear of the trouble with your Dyson upright vacuum hose and can offer some tips on resolving the issue. Rest assured, the hose will become more flexible with time and use. Aside from attaching your accessories directly to your hose to stretch the elasticity of this part, we also recommend stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home.
We would also recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.
If there is still a concern regarding your vacuum's hose, we are happy to offer further support by troubleshooting the issue. You are encouraged to reach out to our support team at askdysonus@dyson.com.
We hope the tips above resolve your concerns. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Rated 5 out of 5 stars
Much better now
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was down on dyson based on the fact the old models brush bar broke all the time. Constantly down and waiting on new parts. It seems thsi new model has fixed this issue
I would recommend this to a friendRated 1 out of 5 stars
dissatisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with the suction of this vacuum i have had dyson before and this vacuum in particular does not have same suction as other models i had before im so sad an disappointed i threw out the box and its been 31 days but it sucks i spent so much money on a vacuum that im not happy with.
No, I would not recommend this to a friend









