Customer Ratings & Reviews
- Model:
- 405866-01
- SKU:
- 6504486
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.4 out of 5 stars
- Ease of Assembly
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are positive about the Ball Animal 3 Upright Vacuum's strong suction, overall performance, and ease of use. Many appreciate its ability to effectively clean carpets and its powerful motor suitable for household use, as well as the ample cord length. However, some customers have noted the vacuum's weight as a potential drawback. A few customers have mentioned the noise level and price as potential downsides.
This summary was generated by AI based on customer reviews.
Great machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the extra price was worth it, but I returned it and got a Shark at Sam’s Club instead.
No, I would not recommend this to a friendExpensive but good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish there was place to keep all attachments. Cylinder is fairly small. Overall it's great but overpriced.
I would recommend this to a friendDeceptive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this, but it was advertised as having the pet attachment and it didn’t come with it! Disappointed
No, I would not recommend this to a friendVacuum
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I've ever owned Dog hair is picked up incredible
I would recommend this to a friendGreat vacuum cleaner
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum cleaner. Great at picking up dirt. Worth the money
I would recommend this to a friendDyson vacuum
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entry level Dyson product. Surprises me it doesn’t have a light
I would recommend this to a friendMr
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good vacuum. Does well on my high traffic areas and with pet hair.
I would recommend this to a friendCant beat it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is just the best, we have animals and the new anti hair roller works amazing
I would recommend this to a friendDyson disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 problems now with this vaccuum cleaner. First problem head would not stay on vacuum cleaner when vacuumed. Now wand stick would not go into slot. Is going in at a 45 deg. angle. Would not fit properly at top. Had to get a new pc. from Dyson.Actually FaceTimed Dyson showing the issue. Hopefully this will work but I am disappointed with Dyson quality.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback. We're truly sorry that you've experienced multiple issues with your vacuum cleaner. We regret any inconvenience this has caused, especially after you took the time to show us the issue via FaceTime.
At Dyson, we are committed to providing our customers with the best possible experience, and your insights are invaluable to us. We understand your disappointment and want you to know that your concerns have been escalated to our quality team as we continuously work to improve our products.
If you’d be open to discussing your experience further or need additional assistance, please feel free to reach out to us at askdysonUS@dyson.com with "Dyson Quality Concern" in the subject line. We are here to help and hope to restore your confidence in Dyson.
Dyson Ball Animal 3 upright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect machine!! Eats very crumb, grain of sand, and dust that sits on the carpet.
I would recommend this to a friendDyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really to heavy to move around and things get caught between the roller and the guard
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for sharing this feedback. We'd be happy to help troubleshoot any issues you might be having with your Ball Animal 3. Feel free to reach out to us directly at askdysonUS@dyson.com and we'd be happy to assist!
Best wishes,
Kelly
Dyson Customer Support
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love it my friend recomended this vaccouime
I would recommend this to a friendDyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has good suction, but isn't easy to push. I get a workout.
I would recommend this to a friendThe Quicker Better Picker Upper
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives me great satisfaction seeing the canister full of what might otherwise be in my carpet. Great product!
I would recommend this to a friendDYSON - Beware, DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please beware STAY AWAY from this Dyson vacuum cleaner. I purchased this on 01/13/2025 and it scratched (deep) my expensive hardwood floor with the first use and tore the kitchen floor mat. I contacted Dyson support and they are hard to deal with. Sent all the pictures and explained how much damage this vacuum cleaner has done. No help was offered. The vacuum cleaner is returned to the Bestbuy store. Please don't waste your money and time in dealing with the issues. It's not worth it. It's like Dyson is cheating innocent citizens by selling their sub-par quality vacuum cleaner and getting the floors damaged. BEWARE of this trap.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. However, do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Buy local!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got my Dyson Animal 3 from Best Buy! Best price great service and took it home with me!
I would recommend this to a friendRoller really does clean itself. Great improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brush roller design much improved over previous models.
I would recommend this to a friendLove this prooduct
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality you get what you pay for. Have had it for a few months so far so good.
I would recommend this to a friendSatisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with our new vacuum cleaner………………………..
I would recommend this to a friendDyson Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson vacuum cleaner works amazing. I defiantly recommend it.
I would recommend this to a friend