Customer Ratings & Reviews
- Model:
- 405866-01
- |
- SKU:
- 6504486
Customer reviews
Rating 4.5 out of 5 stars with 1181 reviews
(1,181 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.4
Rating 4.4 out of 5 stars
- Ease of Assembly4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Ball Animal 3 Upright Vacuum's strong suction, overall performance, and ease of use. Many appreciate its ability to effectively clean carpets and its powerful motor suitable for household use, as well as the ample cord length. However, some customers have noted the vacuum's weight as a potential drawback. A few customers have mentioned the noise level and price as potential downsides.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Too heavy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like that’s it’s not cordless. Cordless is much better
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to assemble. Does not turn easily. Disappointed.
No, I would not recommend this to a friend- Cons mentioned:Weight
Rated 1 out of 5 stars
Uniseable vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Way to heavy to use and the ball prevents you from getting underneath objects. I returned the product because it was unusable for my wife
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Marty, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
- Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Great purchase, quality parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson has been great for our 4000 square foot house. We have a big 120 pound dog and this helps get all the hair and dust that he tracks in. I will empty the bin a few times just during one vacuum session as it cleans do deep. It’s also very easy to clean and maintain which justifies the higher price compared to others.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Mike, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Great Vac!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to leave a review for the Animal 2, but that’s not here anymore. I assume the 3 improves on the 2. That said, after 5-years with the 2 I have to say it’s a BEAST. I make that statement with the admission I haven’t (until recently) taken good care of it! I dumped it, cleaned the roller…, but I didn’t GET UP IN THERE and clean ALL the tubes and hoses on the regular. I’m JUST changing the filters. I have two dogs and it was STILL picking up tons of hair. After good cleaning it’s CRAZY good. I can’t imagine a better machine out there without going commercial.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello John, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hated spending the money but it was actually well worth it - especially with pets. The suction is good. The length of the cord is great. I know other reviews complain about not being able to maneuver very well but I haven't had any issues with that. It seems to move perfectly fine on all my area rugs and carpets. My only personal complaint is I miss the automatic cord winding feed that my other vacuum had. That's it. The directions did not have any info on where the attachments attached to but I googled it and found it quick enough. Overall, so far, it was well worth the money and I feel it will last a long while.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Game changer!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this about 2 months ago and I absolutely love it. I had a Bissell before and it did fine on normal messes, but I have a border collie. There are precious little hairs EVERYWHERE no matter how much I vacuum. The Dyson Ball Animal has changed the game! It catches dog hair, dirt, and grime that I didn’t even know was there! My rugs and floors have never been cleaner. I absolutely recommend this vacuum for anyone with pets (or who just want a clean feeling and looking home) because it does the trick! It’s so easy to handle and the cord is so long. I absolutely recommend.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Dyson still makes the best vacuum for pet owners
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson products seem to always be ones made to delight. I really enjoyed this vacuum which is an upgrade for my family over a Dyson - Cinetic Big Ball Animal Bagless Upright Vacuum - Iron/Purple that purchased from Best Buy 6 years ago. 6 years later and Dyson's vacuums are still amazing, this one has strong suction that you expect from the name and is somewhat smaller and more compact that the predecessor. I think it runs quieter too although I have not used the deicbel app to compare quantitatively. The smaller size means that there are spots in the corners and around furniture that are now easier to vacuum than before but the head itself sits taller, tall enough that I can no longer vacuum underneath the chairs and couches. The reason for the change in headsize is actually the main draw of this vacuum -- the head has been completely redesigned so as to prevent the bunching of pet hair within the bristles. As we have a dog and two cats sharing the house with us, this has been a pain point in the past. Even our dysons need to be taken apart and cleaned of fur at least every 6 weeks so that they continue to run smooth. The early results from a weekend of vaccuming are very promising: the bristles are still out-of-the-box new despite several passes over our house that had gone embarrasingly long between vacuums prior delivery of a new machine. I'm hopeful that this is another part of cleaning that Dyson has made slightly easier.
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 3 out of 5 stars
Be Forewarned.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Dyson canister vac that finally died after maybe 10-11 years so I bought this one. Pros: typical Dyson suction which in the end is all that really matters. Cons: 1. waaayyyy too heavy, real struggle to maneuver - by the time I'm done vacuuming the house I'm completely worn out and in pain. 2. does not go under my (high) bed or under any furniture (my canister vac did that with ease). 3. handle is flimsy (all Dysons have flimsy handles and attachments though - by the time my old one died it was wrapped in a significant amount of duct tape). 4. If you're spending this amount on a vacuum, the cord should be retractable, or there should at least be a clip on the handle for securing the cord while in use. 5. Because the suction is so good, the hose (for attachments) does not expand at all, so while you have 10+ feet of hose you can't actually use it for anything high up. No cobweb extraction with this thing. I used to love vacuuming with my old Dyson but by the time I'm done vacuuming with this thing I'm almost in tears and probably 100 expletives have been showered upon it. Just be forewarned.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Sunny, this is Kelly with Dyson. We're glad to hear that you've been so pleased thus far with the suction power your Ball Animal 3 delivers. This machine has an operational weight of just over 17 pounds, which is on par with our other uprights. We appreciate that feedback, however. Using the hose with attachments can be a struggle on your first few uses - the hose will be rather stiff when the machine is new, but the more you use that, and stretch the hose out, it will become more pliable. We are always happy to help address any other questions or concerns you may have - feel free to get in touch with us at anytime at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Suction
Rated 4 out of 5 stars
Well Done Dyson
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding vacuum with a couple of drawbacks. First let's always talk about the good. This vacuum sucks! It has amazing power. I used my previous vacuum before i used the new Dyson for comparison. After using the new Dyson i was amazed how much more the Dyson picked up. Now I vacuum weekly, but this was almost embarrassing of how much more the Dyson picked up. I was absolutely blown away. I could see an immediate difference in the carpets. As far as hard flooring, when you turn off the brushes it becomes a wind tunnel and pulls up everything in sight. The additional cleaning tools work just as well. Dyson lives up to its reputation of being an excellent home cleaning machine. OK so for the two drawbacks one is very minor, the other definitely needs mentioning. The assembly instructions need to be more detailed. It took some YouTube videos to ensure it was all done properly. The other issue is the maneuvering. While the ball works absolutely as expected, it is definitely hard to push across carpets. You really have to have some push behind it. This was a but disappointing in an otherwise outstanding device from Dyson. 4 out of 5.
- Pros mentioned:SuctionCons mentioned:Weight
Rated 4 out of 5 stars
Great vacuum, just heavy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! It does the job picking up animal hair and dust and moves from rug to floor seamlessly. It took a few times to get the off and one of the spin brush, but once you get the hang of it works great. The only reason it is a 4 star is that it is quite heavy so taking it up and down the stairs is a bit difficult.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Easy to assemble and use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for an aging Dyson DC07 and overall very happy with it. First off assembly was straight forward and easy. No tools. All parts click firmly in place following the included assembly diagram. This was our first experience with a “ball” vacuum and we found it was easier to maneuver than our older version. The one drawback was when you lock it in the upright position there are two additional smaller wheels that create a tripod if you will. If you move the vacuum raised onto just these wheels it will move fine on tile and wood floors, but on our carpeted bedrooms when pushing it forward it will drop off the wheels and ontol the main ball. Performance was as good if not better than the older DC07. No problem picking up dry cereal and rice from the living room area rug. Emptying the canister is an easy process similar to the older version. The only knock I had was they’ve changed the way accessories attach to the wand. We have a power brush from the old vacuum that we used on the wand for vacuuming under the beds that won’t work with this unit. Don’t like that accessories are not backward compatible and the reason I gave 4 stars instead of 5.
I would recommend this to a friend Rated 4 out of 5 stars
Nice if you like really heavy vacuums
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give 5 stars. But, it really heavy and hard to maneuver!
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Noise level
Rated 5 out of 5 stars
Perfect upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect upgrade from my last vacuum. Great for pet hair and long human hair, light, easy to use, gets everything up, not super loud.
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Ease of use
Rated 5 out of 5 stars
Excellent Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Easy to use and lightweight. Cleans carpet and tile floors great.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
It SUCKS! *...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best in it's class. We have used Dyson for many years and this is wrapped in complete disguise as a gift for my partner. The title is a tad deceiving because actually/technically vacuums pull. But it will suck up dog hair, dust bunnies crumbs and anything else you might have lost on your floors. It also enables you to go through what you picked up to see if you have lost anything like Diamonds etc.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Dyson animal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Longer cord than the older model we had since 2009 and much better suction!
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Ease of use
Rated 5 out of 5 stars
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this vacuum is working very well. Does very well to pickup dog hairs out of the rugs. Easy to empty.
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Overall performance
Rated 5 out of 5 stars
A++
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum cleaner ever. My carpets have never been cleaner.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Best suck I have ever had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks. It works better than your wife. If you dont want hair on her carpet, get this vacuum. Best suction I have ever had.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.









