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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,757 reviews
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum to replace a Hoover that required too much maintenance. The Dyson is more powerful and easy to use and keep in good order. My only complaint is that two attachments don't fit on the vacuum and must be stored separately.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Powerful Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dyson animal vacuum on Black Thursday. My old vacuum quit doing the job, and the price for the Dyson was right ($300). This is a very powerful vacuum and makes old carpeting look beautiful. It is a touch on the heavy side, so if u have strength or joint mobility issues a lighter vacuum may work out better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    great vroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it is supposed to. easy to use, holds a lot of dirt. works excellent

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works really great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale when my old vacuum died. This works great and covers a lot of area fast. I have two cats and it handles cat hair and litter just fine. It looks bulky but it actually doesn’t take up much space when stored away. I will say I had to watch some YouTube videos to understand all the ways to use it and its attachments. Once you get comfortable with it though it really fun to clean with.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    First Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great vacuum but very heavy to maneuver. But def picks up dog hair great

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Another winner from Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for my DC 40. I found this new model to be quite a bit heavier, and slightly bigger than my DC 40, but the compensation is that Dyson Animal has more suction and is more maneuverable which is more important in a quality vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Pet lover's vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 dogs and two cats- that is a lot of pet fur. This vacuum is great at cleaning the hardwoods as well as carpets. The cord length is good also.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Dyson Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Ball Animal is the exact vacuum I have been looking for quite some time now. It has powerful suction power, a lot of attachments and a convenient retractable hose that makes cleaning steps less of a chore. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Noise level, Weight

    Rated 1 out of 5 stars

    Skip This Dyson. 100% Awful.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the last seven months, I've really tried to like this vacuum cleaner. I just can't, here's why: 1. It's ridiculously heavy and poorly balanced. 2. There's no storage for the accessories - and the one you don't want to lose (the hand-held carpet cleaner) TURNS ON when the vacuum is locked upright, meaning anything hovering near the handle is likely to get eaten/wrapped up. 3. It smells like burning plastic all the time, is very loud, and squeaky. 4. The handle is annoyingly inflexible and you cannot modify the length of the extension - it's super long. 5. The on/off button is not located on the handle where you need it to be when in hand-held mode, it's only possible on the base of the vacuum cleaner. 6. It's really difficult to lock the vacuum back in upright position. 7. There's no light on the front (which isn't a huge deal except for when it is and you're cleaning under a table or somewhere kinda dark). 8. Confusing to set up. In terms of a vacuum, it does reasonably well as a heavy floor vacuum, and it cleans somewhat well and is easy to empty the dust bin - but for the cost, you're not getting much benefit. I've had Dyson vacuums I've liked, but this is not one of them.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Nick, this is Kelly with Dyson. We're sorry to hear that you've had such a disappointing experience with your Ball Animal upright. I'm happy to inform you that Dyson does include instructions in the box with your machine outlining how to complete the minimal assembly required with your machine. We also offer a quick start card on the machine itself, as well as have quick start videos available on the Dyson website. We also do make ourselves available to assist if ever needed, including our helpline contact info directly on our machines. If the machine isn't locking into the upright position, this can be indicative of a blockage in the internal hose which causes the machine to not stand or lock properly.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Performance, Suction

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like this vacuum. The suction and performance is a game changer. The reason for 4 stars is the cord. It has to be carried along while you clean, really!?? I also do not care for the cleaning hose. That and the cord are awkward and make cleaning harder. If you have pets I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner. Very long cord. Suction is incredible. Easy to empty the canister when done vacuuming. Got on a Deal of the Day for about half off so the pricing was unbeatable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great suction and easy to maneuver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Kirby, Hoover, Dirt Devil and now this Dyson. It far exceeds any of the others. So easy to maneuver and has great suction. It is very easy to empty and clean out. It almost makes vacuuming fun. Love this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum, great suction and ease of use between different types of floors and rugs. Plastic handle seems cheap and about to break. Belt drive gap seen on floor. Great Deal of the Day price!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good heavy duty vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize how heavy it is, but it is an excellent machine. I can’t believe how great it is getting the dog hairs up. I have 3 black labs that shed year round! It’s amazing how well it does on the black hair!! Only con would be the weight .

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love our vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Or old vacuume was starting to go out so we decided to get a new one. What a world of a difference! Not only is it powerful, but it actually softened up the carpet a little. It also comes with several useful attachments. We couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum for picking up cat hair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 4 other vacuums before i bought the Dyson. Omg, what a difference. The container is so easy to empty and the suction is great. I was looking for a vacuum like this and talked to my sister who just bought a Dyson 6 months ago and my girl friends best friend bought one 15 years ago and would not have any other kind. This was on sale at Best Buy a few months ago and I waited until the afternoon to decide and they were out of stock. Boy was I upset, but I waited until it went back on sale and hit add to cart as soon as I saw the email on the daily deals from Best Buy. Not only did I get the best vacuum I have ever had, but I got a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum we ever purchased. Easy to use and excellent suction . A+!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Powerful and Chart-Topping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this vacuum about six weeks ago from Best Buy during a "Deal of the Day" promotion for about half the price. We already owned a Dyson canister-style animal vacuum that we've loved for the past five years but were looking to get a second vacuum that we could leave upstairs. This upright model immediately impressed us, and now it's all we use. (Yes, we carry it up and down the stairs - it's worth it.) It picks up our dog's hair much better than the canister version and is easier on our backs to use. The only negative is that, once you take the vacuum out of its upright locked position, it's tricky to get it to lock back in. But with time we'll likely get the hang of it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    vacuum cleaner Dyson ball animal upright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson-ball upright has more suction with this vacuum cleaner than my original Dyson ball animal upright. The power cord seems more industrial as well. It appears to adjust easily from the carpet to the hardwood floors. The only item that appears flimsy or cheap compared to my first Dyson is the tube that runs along the vacuum. Time will tell if it holds up as long as my first one did. The attachments also don't stay in place along the cheap appearing tubing. The only one that stays in place is the attachment with the soft black feathered edge. Fortunately, that's the one attachment I use the most. The vacuum cleaner has sucked up the dog hair nicely and that is important to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Plenty of suction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this vacuum is working well. Suction is great and once you assemble and use the layout of the vacuum is easy. Still use my Shark, but the Dyson Ball animal rocks

    I would recommend this to a friend