Customer Ratings & Reviews
- Model:
- 216041-01
- SKU:
- 4721001
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Can't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one awkward vacuum cleaner to use. Putting it together wasn't simple, but I got it done. It seems awkward to maneuver, it seems like the handle might break, and so on. It has great suction, but that makes it even harder to push around. But I got it at a deep discount, like, half price. My first two Dyson's were wonderful, but they weren't "the ball" style. I'll keep it though. Can't say I'd recommend it, but I think it's an old style so not too popular anyway.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jules, this is Kelly with Dyson. We're sorry you ran into some issues while assembling your Ball Animal upright. I'm happy to inform you that Dyson does include instructions in the box with your machine outlining how to complete the minimal assembly required with your machine. We also offer a quick start card on the machine itself, as well as have quick start videos available on the Dyson website. We also do make ourselves available to assist if ever needed, including our helpline contact info directly on our machines.
The Dyson Ball Animal features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and easy to use. My wife and I both love it. It continually picks up all the food the kids drop around the house.
I would recommend this to a friend - Pros mentioned:Ease of use
Very powerful and easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is a great brand for a reason. You will love how easy it is to use this vacuum. It's so easy, my kids can use it. :)
I would recommend this to a friend Heavy but works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: works very well and can reach a lot of tight spaces. Con: heavy
I would recommend this to a friend- Cons mentioned:Noise level
dyson
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful. But with big noise when you use it. So you better use it before night.
I would recommend this to a friend - Pros mentioned:Suction
Great Suction Power
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a dog and a cat, so the suction power is a must have. The small wide attachment works great on my car floors.
I would recommend this to a friend Great dyson for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second dyson will never use any other brand.
I would recommend this to a friend- Pros mentioned:Suction
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good suction power. The vacuum is definitely worth the price and is much better than our previous one.
I would recommend this to a friend - Pros mentioned:Suction
Best Vacuum Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum EVER! The suction is unmatched and it picks up everything. We even use it to clean out our vehicles.
I would recommend this to a friend - Pros mentioned:Suction
Dyson ball animal
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to purchase this while on a major sale, and I really lucked up. Could tell a huge difference in suction and what it cleaned compared to my older vacuum.
I would recommend this to a friend - Pros mentioned:Suction
Wonderful Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works exactly as expected. Plenty of suction and power to handle pet hair.
I would recommend this to a friend - Pros mentioned:Suction
It sucks so great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum SUCKS !! It literally sucks so good. Absolutely love this vacuum.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Heish, this is Tia from Dyson! We are pleased to hear how much you are loving your Dyson Ball Animal vacuum and hope that you get many enjoyable years out of it!
If we can ever assist with anything, please don't hesitate to let us know by reaching us at askdysonus@dyson.com. We appreciate your support of Dyson technology!
Best wishes,
Tia
Dyson Customer Support
- Pros mentioned:Suction
Pet hair remover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight , versatile and powerful suction. This vacuum is working great with removing cat hair from my cushions.
I would recommend this to a friend - Pros mentioned:Suction
Best ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Pick up all my dog hairs and I even use it to sweep lol.
I would recommend this to a friend - Cons mentioned:Price
Dyson ball
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum works great I like the way the ball twist and turns it’s a great product expensive but great
I would recommend this to a friend - Pros mentioned:Suction
This thing sucks... which is good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the vacuum on sale. Already own a cordless model for downstairs. This one works really well. Light and easy to move around.
I would recommend this to a friend - Pros mentioned:Suction
Dyson animal vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes carpets like new; sucked dirt and grim that I didn’t even know was in my carpet.
I would recommend this to a friend Awesome vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Even better when you get it on sale
I would recommend this to a friend- Pros mentioned:Suction
Great suction
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a cordless dyson but wanted one with a little more suction. This has it, really cleaned our carpets. Very happy with it.
I would recommend this to a friend - Pros mentioned:Suction
Great Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum plenty of suction. Purchased as a gift, rugs are very clean removing loads of dog hair.
I would recommend this to a friend