Customer Ratings & Reviews
- Model:
- 216041-01
- |
- SKU:
- 4721001
Customer reviews
Rating 4.6 out of 5 stars with 2757 reviews
(2,757 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Weight
Rated 4 out of 5 stars
Heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but very heavy for me. I thought I was ordering the animal stick vacuum but made a mistake. My fault.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Awesomeness
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine as all Dyson products, I returned it as I wanted the Animal 2.....
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Dyson does not disappoint
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vaccum!!! My carpet feels clean and fresh after each use, worth every penny!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ever. Easy to use and maneuver. Glad I purchased.
I would recommend this to a friend Rated 2 out of 5 stars
Cumbersome Disappointment.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this vacuum but it's cumbersome. It doesn't clean hardwood floors good because of the head design. It's hard for me and my family to maneuver as well. Forget trying to use the hose attachment because it's the most awkward thing to use. I'll be selling this and switching back to Shark.
No, I would not recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Dyson, The Name Speaks For Itself
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Great value. Very powerful. Money well spent.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Best vacuum of my life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ever. Cordless is nice but the power here is unparalleled.
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
ms bbl
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like how it picks up everything but i think it is very heavy
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Very good but NOT the BEST
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavier than I would like and hose is a bit hard to use but the suction is good. Can not handle high pile carpet.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful and surprisingly quiet vacuum. Does a great job picking up dirt and dog hair.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Best Vacuum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuums on the market.picks up great no bags and easy dump.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Dyson vacuum! Light weight, good suction, and great value.
I would recommend this to a friend Rated 5 out of 5 stars
Dyson vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a shark fan. Not anymore! I love this vacuum so much that I bought a cordless dyson stick vacuum 3 days later. This thing is amazing and I couldn’t believe how much more dirt came out of my carpets after just using my Shark that had so much suction it was hard to maneuver and wore me out. The Dyson glides over carpet yet picks up way more dirt.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Love this vaccume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light, east to use. Only difficulty is switching off brush for hard wood. You have to donit each time.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum we have a big hairy dog and keeps up with her messes
I would recommend this to a friend Rated 2 out of 5 stars
Not Good For Small Spaces
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says, this is not a good unit for small spaces like an apartment or townhome. And it’s AWFUL for stairs. With this machine not having a powered lift away option and the hose being extremely stiff, it’s almost impossible for stairs. My wife has fibromyalgia and she couldn’t use it. I had to walk behind her and keep slack on the hose because it was so stiff. Ultimately, we returned and bought a Shark DuoClean Powered LiftAway. I gave it 2 stars because in the small areas i was able to use it, it was a fantastic machine.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. I am sorry to hear that you encountered so many issues with your Dyson Ball Animal upright vacuum. While I can confirm that the hose will be still upon initial use, we would essentially expect the hose to become more flexible with time and use. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Suction
Rated 4 out of 5 stars
Vacuum has great suction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction. Don’t like hose attachment. It’s difficult putting back in place after use.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Superb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so glad I purchased this vaccum. This works so wonderful and amazingly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice and easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice vacuum does what it is suppose to do. Easy to handle and easy to empty.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful vacuum….really helps on the days of deep dive cleanings.
I would recommend this to a friend







