Customer Ratings & Reviews
- Model:
- 216041-01
- SKU:
- 4721001
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
Great Vacuum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does a great job. I vacuum once a week and it picks up all the dog hair and dust as expected. No issues so far.
I would recommend this to a friendWould buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You think your carpet is clean till you vacuum with this thing, it does an amazing job and really gets the dirt and pet hair out.
I would recommend this to a friendBest vacuum!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson simply makes the best vacuums on the market. Got this at a great price when it was one of Best Buy’s Deals of the Day!
I would recommend this to a friend- Cons mentioned:Weight
Very Heavy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very heavy and you will get a shoulder pain soon. I bought this 3 months before I vacuumed my living room and kitchen daily. One time I got little pain on my right shoulder. pain grows more and more, and I couldn’t able to perform vacuum. I stopped it for one week suddenly all my pain gone in one week. Now I stopped using it and it’s sleeping in the corner. We started using the old one.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Ball Animal upright. The Dyson Ball Animal upright machine is designed to provide a steady, strong suction during use. The operational weight of the machine is 17.3 pounds, and with the Dyson Ball technology, the machine makes for an easy-to-maneuver machine.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Animal vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always bought Dyson since they came out. Very reliable. I have a pet that sheds terribly and it picks up great. Good purchase for me.
I would recommend this to a friendNice Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has a pretty good suction and decent attachments. The only thing I don't like is that you have to remove the filter and clean it every 3 months.
I would recommend this to a friendOutstanding!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my newly married daughter and son in law. They absolutely love it and now their apartment is spotless!!!
I would recommend this to a friendI returned it.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Suction was not good at all. Bought a different brand.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hey Marc, this is Kelly with Dyson. We're sorry to hear you found the suction in the Ball Animal upright to be lacking. Our Ball Animal series is our most powerful among the line of upright vacuums we offer. We understand that you've decided to return your purchase. If there's anything else we can help with, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
I love this Dyson!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Dyson. It picks up some much. I have a older Dyson and it was not picking up like this new one. ❤️❤️❤️
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is neat. I like the quick transactions from floor to handle in seconds. Great power. Highly recommend
I would recommend this to a friendThis animal, is an animal !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale, same if not better than older model. Always had Dyson for the last 20 plus years...Can't go wrong.
I would recommend this to a friendBest one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum cleaner ever! I've owned lot's of them over the last 60 years.. This is the best one I've ever owned. !!!
I would recommend this to a friendThe best vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson - Ball Animal Upright Vacuum - Iron/Purple is the best vacuum Such a beautiful machine. The best vacuum I have ever owned.
I would recommend this to a friendGreat vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this brand. Bought it because of the dyson guy in Best Buy. He told me about the warranty program. Totally worth it.
I would recommend this to a friendReturned - Wife Didn’t want
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife didn’t keep. Wanted a totally different vacuum cleaner. Nothing against Dyson.
No, I would not recommend this to a friendMounts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. But, wishing there were mounts for the accessories that came with the unit. Always having to track them down and remember where they are located when need.
I would recommend this to a friendDyson
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son but he already had bought a vacuum. I like all of the dyson products
I would recommend this to a friendSurvey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a very reasonable price. Great customer service along with expediting of product. The package was considerably beat up upon delivery, but not to the product.
I would recommend this to a friendFinally affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have wanted a dyson for years. But a little to much money. Every time this comes up for sale I am tempted. Well this time I did. Awesome vacum. Now let's see the longevity.
I would recommend this to a friendGood for dogs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a Lab who sheds a lot. This vacuum cleaner picks up his fur and dies the job well
I would recommend this to a friend