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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,757 reviews
  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over our previous vacuum. Takes care of pet hair with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great One

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best vacuum I have ever own and yes it gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever. Should have not waited so long to get one. Best vacuum ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has been a great upgrade from our previous Dyson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picks up pet hair so well! It’s even better than the Shark that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Picks up what our other vacuum left behind. Great prices at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it that is the reason I purchased it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vaccum my first dyson lasted 12 years very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Ball

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Dyson Animal. Quality vacuum for households with pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Animal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Last one lashed 10 years. DYSON makes quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum well worth the money!!! I would definitely recommend this vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a dyson fan. It picks up dog hair nicely. love it. Needed it after we got the dog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DolsonDodson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. It is the Dolson vacuum.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Performs only slightly better than budget options

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I expected much better. The construction feels rather cheap and I haven't noticed a difference between this Dyson and other pet-hair models from budget brands. The only major difference is the ball, which allows me to get into tight spaces without much movement. Overall, a good product, but I wouldn't pay for a Dyson again.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Chelsea, this is David with Dyson. Thank you for writing a review of your Dyson Ball Animal Upright. I'm happy to hear how much you've been enjoying the ball technology built into your machine, which allows Dyson Ball Animal to steer easily into difficult places with a simple turn of a wrist. The vacuum's key components have been engineered to fit inside of the ball itself. Giving the machine a streamlined profile, allowing access to tight spaces and lowering its center of gravity to make it lighter in the hand. That said, I'm sorry to hear of your concern regarding the construction of your unit. Please rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets, so they're built to stand the test of time. While our materials are light, they are also durable and tested to destruction. Our machines can handle bumps, drops, hits, and jabs. We would definitely value the opportunity to learn more about your experience, and assist with any concerns you may have. Please feel free to contact us directly via email at askdysonUS@dyson.com.

      Best wishes,

      David
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Great purchase for carpet and floors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner for the (on-sale price), very happy with purchase only feature missing is the retractable cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vaccum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love my Dyson. It has a warranty of 5 years for peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well on all my floors, mostly wood with a few rugs, nice long wand makes it easy to reach other surfaces

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. purchased with rewards. Not a fan of so many plastic parts but needed a new vacuum quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I have ever bought. Quiet and does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another purchase. Very pleased. Love shopping with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crossfire wet/dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. She absolutely loves it.

    I would recommend this to a friend