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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,757 reviews
  • Rated 4 out of 5 stars

    dyson upright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second dyson upright so far so good definitely purchase the bigger ball

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a Dyson. Worth the hype and money. Get it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. One of the best vacuums I have ever had!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans perfect with flexibility and dexterity with nothing to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome vacuum so far. I have no complaints from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for a raffle and the winner loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These dyson vacuums are way too pricey. Function wise they are ok but not great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacumn cleaner ever!!! Love it!! Best money spent!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE; Best Buy declined refunding me!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned it to the store within 3 weeks. Best Buy declined refunding me because they said I overused it! I'm taking it with my credit card and the BBB!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this vacuum really sucks! See what I did there?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy another for no reason.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING. Worth the price tag, but even sweeter on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sfcfzdfgs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xcvdvgz v vdgvbx cvgfgs fvsfgfgvc cvs vdfgwgvsgfvv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Animal vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews were tops, it lives up to the reviews!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price paid. Good one. Works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does decent but does not have the best suction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum at a great price!! Got it on sale too!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for new, got used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent a dirty, scuffed vacuum cleaner with missing parts. On top of this, Best Buy has refused to exchange mine for a new one. The vacuum might be fine if you get a new one, but I would be wary of Best Buy.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. We're sorry to hear that your new Dyson appears to have been used, or missing parts. This is not the experience we would expect for you to have with any Dyson machine. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is junk. I hate it. The worst purchase ive made. I bought it in Sept put it in closet, opened it last week and totally wish i never bought it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there! So sorry to hear you are having some issues with your machine Animal. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support. Dyson-EN_US

  • Rated 3 out of 5 stars

    Dyson review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great, one wee pain though is the design for removing the hose, to oh have to take off all the power cord, remove the pole, then you get to the hose, also this is the “pet” model, the rollers still jam with hair and you need to disassemble the base to clear it

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Steve, this is Kelly with Dyson. We're happy to hear that overall, you've been happy with the performance of your Ball Animal vacuum. I can confirm that our upright machines do not have retractable cords; they do wind up for storage along the length of the wand/hose. In order to use the wand or hose, you would need to unwind the cord. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good look, very functional nice buy. will recommend

    I would recommend this to a friend