Customer Ratings & Reviews

I received this vacuum at no cost for review purposes, these opinions of this product are my own. My husband is the one who generally gets excited about vacuums, this is the first time that we've both used any Dyson model at all, but I'm glad we did. When thinking about what you want to accomplish with a vacuum, it's really simple. You want it to WORK for you. You want spotless floors. The Dyson Ball has that. The suction power is extremely noticeable. After using it on our rugs, it not only sucked every bit of visible dirt and cat hair up, but it left them noticeably refreshed. The suction power gave our rugs an overall better look which I wasn't expecting. The next feature that I loved was how flexible it is. The base itself swivels and essentially contorts to fit where you need it and takes corners like a serious pro. I'd say it's the most flexible full sized vacuum that I've ever used. Other notables about this model are the tool attachments. To date I've used variations of them to vacuum my living room furniture, bedroom mattress and even high ledges and corners of our ceilings that we otherwise wouldn't be able to reach without a ladder. Lastly, the cord length and the length of the wand are really long making it really convenient to get the job done without having to relocate the vacuum much.

I gave this to my daughter and family for Christmas. The handle and wand are probably defective. They will be returning it. The wand won’t easily go back into the handle.

We are large family that’s made up of 5 children, 2 dogs, a rabbit, and 17 chickens (all who firmly believe they belong in the house rather than out!), finding a vacuum to withstand us has always been challenging. Most vacuums can withstand us for about a month and then they slowly start to go downhill mainly with suction. This vacuum however has withstood all the feathers, glitter, fur, play-doh, hair, beads, and chicken crumbles like a boss. This vacuum does not care one way or the other on your type of floors. It can easily switch between carpet and hard floors which is another plus in my book as we have carpet, stone tile, and wood flooring. It doesn’t leave scratches behind either. The cord is about 35 feet long so you no longer have to keep moving the cord around the room! The wand is amazing and the easy to store right in the handle vs other brands that just loop over the handle. No more having to have a stretched out floppy hose getting in the way in the middle of vacuuming. The Dyson Ball Animal glides great and is easy for kids to maneuver so they can help out! Disclosure: While I received a Dyson Ball Animal in exchange for a review all opinions are 100% my own.

Didn't even have this for 3 months and it broke. The brush will no longer spin. I looked into some videos online and it may be a switch issue. The vacuum itself feels very bulky and uncomfortable. When you try to stand it upright, the handle doesn't lock in place most of the time and if you walk away then the whole thing falls to the floor... I can see this is not a very well thought out product.

I am impressed with the power of this vacuum! We vacuumed my home with our current vacuum and then went back over it with the brand new Dyson and I couldn't believe the amount of dirt it picked up that had been left behind! I also love the legnth of the extension hose. I can easily reach everything I need to in the room without moving the vacuum base. My only complaint is that there are two attachments that have no storage on the vacuum, so we need to store them in the closet. It is a tad heavy but that to me is not an issue-we have a 1-story home. Overall this is an amazing vacuum that is steps above the competition! *I received this vacuum for review purposes but all opinons are my own.

Worked wonderfully for 7 years. The suction stay strong if maintained. Only drawback is the hose and how it extends, awkwardly. My recent visit was not great with Best Buy as they did not honor their GSP Replacement warranty when it was determined unrepairable. They gave me store credit but was 50% of the current price since their system would not pull the actual item up when it was available online. Instead, the system rung up with "comparable" item half the value. I was not asked if I'd like to keep my vacuum or to receive store credit for it. I was handed the gift card and was told to put it towards a replacement. When then store credit was given, i did not think of how much the same one would be but when i was going to put it towards the replacement a day later, i was shocked that they failed to give me the amount to cover the replacement. When i went to to the store to ask why the store credit for a replacement cant cover the identical item, they could not give me an answer except a comment on this warranty should not even be valid and that I'm lucky. I explained that their GSP warranty has changed over the years and the system extended it with the change. 2 hours while management were doing their research, i find that this item was no longer available to buy online.

I have been going through a new vaccuum cleaner every 1 I've purchased has lasted at best a year before having trouble. And first signs of trouble within the first month I had a Shark Rocket prior to purchasing my Dyson Ball and I absolutely Love this vaccuum cleaner. And with 4 kids and the everyday messes it brings this vaccuum cleaner has been worth every penny we spent on it. And I gotta say the 5 year Dyson Warranty sold me also on it just knowing if anything does go wrong that they will fix it or replace it takes a huge burden off of me. It's also great for our allergies I found myself vaccumming my whole house twice in the first 2 days and the amount of dust in the canister was ureal. Just peace of mind knowing my kids are in a healthier home makes me feel like Super Mom again.

Not a very good vacuum. I wouldn’t recommend it. Cheap plastic pieces that don’t attach well. Suction is terrible and doesn’t do well sucking up larger debris. I have to run my old vacuum to pick up larger pieces most of the time. Stay away. Not sure why bestbuy even sells this terrible machine and overpriced

Stopped working after 6 months, suction is horrible

If i could give it no stars, i would. I used the vacuum twice. Its hard to push and the spinner is not working. I noticed on Best Buys website this product is no longer returnable. I purchased it in February and now its the middle of May.

I received the Dyson Ball Animal to review on my blog momstart.com from Dyson. I've received many vacuums over the years and consider the Dyson to be an excellent vacuum. It pulls up a lot of hairs and dirt that one of my other vacuums leaves behind. I have another vacuum though that I prefer over this one because I couldn't figure out the attachments on the Dyson without getting out the manual. After using it and exploring the attachments I love it. I recommend it because Dyson has a reputation for lasting and it works really well. The vacuum is easy to push around and it's not very heavy so taking it up and downstairs is pretty easy. I wish all the attachments would fit on the vacuum itself but we do have a bin that we keep the attachments in so it's not that big of a deal.

Annoying to use, weird design that disappointed overall.

I’ve been having so many problems with this vacuum the brush has been replaced 2 times in just over a year and not using it heavy, I don’t recommend this vacuum.

This is the worst vacuum. I haven’t had it a year and it’s been sent back 3 times for repairs due to burning smell. I now use it on an area rug only and still ends up having same issues….. i have two dogs and will NEVER buy it recommended this to ANYONE!!!

The perfect vacuum for people who love to vacuum. It allows you to do it for far longer than you should need to because it moves pet hair back and forth across the carpet so you can go over and over again to try and get it.

This Dyson model is heavy, hard to maneuver, and time-consuming to assemble. It also came with a broken hinge which I did not realize until it was fully assembled outside Best Buy’s short return window.

I have had the Dyson for aproximaely 1 month now and it has performed well. This is my second Dyson and I am please. Best Buy was great!. The vacuum was deleivered ahead of schedule.

Love my dog, he’s a German shepherd but the shedding doesn’t mesh well with my cleaning habits. I received this vacuum today....it is a LIFE CHANGER! seriously you’ll never feel more relieved in your life watching all of the gunk and dog hair disappear off your carpet like nothing!. I’m not sure about these negative reviews- maybe they haven’t sat there for an hour with the hand piece of the vacuum (after regular vacuuming) trying to get better suction so to get the rest of the million dog hairs still stuck, off the carpet. Yes the suction is strong, as it should be- the quickest and best vacuuming experience just happened to me today. I am so happy to have this vacuum in my household. No more dog hairs on the bottom of my Socks!! -thank you Dyson

Motor burned up second use. Started smelling and had to call dyson for a replacement. Worked great. Once.

I used to work in hotels in college, so I have a LOT of experience with vacuums. This Dyson is AWESOME! I love it. I so enjoy seeing all the tiny particles it picks up to keep my family free of pollen, mold and bacteria - not to mention pet dander, fur and hair! My carpets haven't been cleaner and I adore my new vacuum!