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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,757 reviews
  • Rated 5 out of 5 stars

    Very powerful vacuum!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum that I have ever owned. I have 2 cats that shed A LOT and this vacuum keeps all of the cat hair at bay. I love the maneuverability of this vacuum! It really can turn on a dime. The attachments are so great, too! They can reach anywhere, even in my home that has super high ceilings! I love how easy it is to empty the container, too. There are just so many great things about this vacuum. I love it and would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Frustrated and Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have dogs and cats, so I was excited to finally get this Dyson. I already had a Shark and didn’t love how cumbersome it was to use. First of all, the Dyson does have great suction although I can’t say it’s significantly better than a Shark. What I do like is the edge-to-edge suction of the Dyson, which the Shark definitely doesn’t have. Unfortunately, that’s all the positive things I can say about the Dyson Animal. And I wish I hadn’t sold the Shark. Within the first year, we started having problems with it shutting off randomly. Thank goodness for the warranty, which has since expired. We had to have it serviced twice within a year. Once it completely died on New Years Eve when there was carpet deodorizer all over the floor. I had to run out and buy a Dirt Devil in order to finish vacuuming. I still use the Dirt Devil as much as the Dyson because the Dyson is so unreliable. Sometimes the brushbar will stop working but the suction is still on. Sometimes it just won’t turn on at all. I never would’ve imagined that I’d have to keep a cheap backup vacuum around because I cannot count on my Dyson working.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Carissa with Dyson. We are sorry to hear of your experience with our Dyson Ball Animal and we value your continued support. Every Dyson has something called a thermal cut off, if the air flow cannot get through the unit, the unit shuts itself off as a design feature, so that it does not over heat and damage your motor. Your brush bar will still come on as there is a separate motor for your brush. Usually comes back on within 2 hours and if we just remove the blockage the unit performs as intended. We would like to learn more of your experience and hope you consider contacting us at [email protected]. Best wishes, Carissa Dyson Customer Support. Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    I recommend it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my parents after their vacuum broke. It’s been great and perfect for our dog who does shed a lot. Highly recommend Dyson vacuums.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    GREAT SUCTION

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dyson is replacing a 14 year old dyson. The suction power is great. I thought I was getting everything clean with my old dyson but I am so impressed with the amount of dirt my new dyson is getting out of my carpet. I gave it a 4-star rating because of the flimsy construction. My old dyson was made so much sturdier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson is lightweight and easy to use. It’s replacing my DC-14 that I’ve had for 18 years. I love it . It cleans just as good as my DC-14

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great for dog fur, weight is heavy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is so powerful. A huge upgrade from my old dyson. The amount of fur it pulls from the carpets is amazing. Downside is the weight of the vacuum. Not terrible but can get tiring over extended uses.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Dyson vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum. It works so well. I have two dogs that shed a ton and it does fantastic at getting my carpets clean!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great suction power!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suction! This is my second Dyson and they have improved over the last 5-7 years. Won’t buy any other brand of vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Animal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, but it’s easy to maneuver. Picks up small particles. You just have to learn how to maneuver the ball with a twist of the wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being slightly heavy, this vacuum is very easy to use. Lots of suction, even collected dirt after running our cordless Dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Cheaper Options That Do Better Jobs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item due to Dyson usually being called the best vacuum company but I have come to find out that there expensive price isn't worth it. To put it in perspective Dyson says on their webiste that the vacuum has 270AW (air watts/suction) while the Shark Powered Lift Away Rotator has 270AW for half the price! Even the new Dyson Big Ball Cinetic has less suction (180AW). If you need a vacuum I don't recommend this due to the outrageous price they give instead I would get a Shark.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi It's Jay with Dyson. Dyson Ball Animal upright vacuum is made from ABS poly-carbonate plastic, the same used in riot shields and helmets so it's light-weight and durable. Suction is only one part of a vacuum, suction alone does not get the job done, a vacuum should also offer effective technology to work along with high suction power. Dyson Ball technology allows the unit to turn on the drop of a dime and is easy to maneuver, plus it is packaged with our new tangle free turbine head tool for pet hair. The machine also has hygienic bin emptying where the bin is emptied without touching any debris or dust. If you are having any trouble we'd like to help as soon as possible. Please email us at [email protected]. We will be in touch as soon as possible. Best wishes, Jay Dyson Online Support Dyson-EN_US

  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Guaranteed to never lose suckage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted to like this heap of bolts and belts but I just cannot. We bought this vacuum for FIVE HUNDRED DOLLARS because we have a herd of dogs and tumbleweeds of fur. While the “Animal” is ready and willing to suck the dog hair up, everything else about it really blows. For instance, I’m 5’ in the prime of my middle age years. Getting this beast out to vacuum the sofa is like trying to move a refrigerator using chopsticks. It’s unwieldy, clunky, and nearly breaks a toe if you accidentally drop it. The design is a clear fumble, a total disastrous doomed attempt at being creative with tool storage and hoses. This is my least favorite aspect of this waste of The Franklin Five. The “ball” makes this contraption impossible to control and constantly pulls some shenanigans to ram into my furniture. The hoses for the handheld whatever-it-is is a kinked-up mess that NEVER extends and takes a Nobel Prize to figure out. And put as many big red buttons on it as you want, Dyson, and it’s STILL not intuitive. How I hate this. I never use it. When I do I am a swearing and swearing wreck! So, it sits in the closet until my husband decides to vacuum something. This is a dude’s vacuum full of gimmicky designs, complicated tools and hoo-dads, empty marketing, and about 8 miles of ridiculous cord to get tangled in or trip over or step on or vacuum up or manage to hit yourself with when you try to whip it out of your way. I’d rather “vacuum” by rolling masking tape around my fingers and picking the dirt and dog hair up that way. $500 will buy me a lot of tape! The only way I’d EVER buy another Dyson would be if they somehow convinced me to try a cordless, for free, sent with a box of chocolates and a 2016 Porsche 911 Targa. 0 stars +1 only because the thing is purple.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello DysNO,

      Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Ball Animal machine. The Dyson Ball technology was designed so that the maneuverability was seamless and easy, allowing the machine to glide and turn corners without issue.

      The hose on the machine can be stiff out the box since it's new, unused plastic. However, it will loosen up with uses and will be easier to handle and maneuver. We always recommend extending the hose before using any of the attachments.

      We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and very powerful. I have alway's had great success with Dyson products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I've ever had, easy to use and dumping after use really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Dyson Ball Animal vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is good and overall good vacuum. Not as robust as the last Dyson Ball Animal Vac.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    The animal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction and cleans all floor types. Handles is a little flimsy but overall very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ great vacuum, work really well on all floors and carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $399 in store, best price I could find anywhere! Used for one month now and this is definitely worth the money. Great suction and the upholstery attachment is by far the best I've ever used!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Always wanted a Dyson!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best and only vaccuum you will ever own. Worth every penny! Performance is amazing. You will never have to purchase another vaccuum or want another vaccuum after you use this!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the power of this vacuum and and can't wait to see what's in store in the future. Dyson has a customer in me for a long time to come and I will recommend to others.

    I would recommend this to a friend