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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,757 reviews
  • Rated 5 out of 5 stars

    Long Lasting Vacuum Cleaner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents wanted another Dyson because this brand will last for several years with proper care. They were willing to spend the money on a great quality vacuum cleaner. It was on sale during black friday, which is why they bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top class

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. Best one I have ever purchased. Robust and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am attracted to the Dyson because of its reputation and easy operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a previous Dyson. It is used for the upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Have 2 larger dogs. Works great with the hair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this vacuum! Delivered in perfect condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Animal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd Dyson Animal! The best vacuum I have owned!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dyson does well for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well but i am not sure about longevity due to mostly plastic const.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They should have named it the Beast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best. It was gifted to me back in 2010/2011 and I had been using it for ten years putting it through hell and back again. Probably sucking up debri that the labels warn you not to do. I have two indoor/outdoor dogs, live on a farm, wood stove creating tons of daily dust, and kids….put this together for ten years. We knocked down walls remodeling and I straight up suctioned the dry wall piles I didn’t want to pick up by hand. Within the last year it has started to not turn as good (definitely rammed it against furniture/walls during those quick cleaning sessions), and the power of suction has decreased through all the crap I put it through. So I gifted myself the same model for this Christmas. I forgot how good it used to turn and vacuum. I am so so so happy and it glides across my floor. It’s almost as good as getting a new puppy before you regret the puppy stage kind of thing….except you stay happy. I decided not to get the Dyson animal 2 and stick with the original because I was so happy with the first. Definitely would recommend this over any other vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Dyson. I have completed this review before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Dyson!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson vacuum cleaner and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vaccum ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vaccum ever can even vaccum up dog food. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson is the Tyson of vacuums

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sucking vacuum!!! This thing will pick up dirt from the carpet even when the carpet looks clean. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Don't wate your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on the Dyson Animal. The connections are cheaply made it's ridiculous. Yes, it has no loss of suction, but there is no adjustability of suction power either, so try to vacuum a throw rug...forget it. The hose and attachments are useless since the suction prevents you from extending the hose to anywhere, then pulls the machine over cutting the suction. Attempting to vacuum curtains, the upright was sucked over knocking items from my end table. It has terrific suction, but only if you have low pile carpets, it cannot clean far under things because it's too bulky and heavy. The brush will clog with hair and fur....and not easily cleaned up. I would definitely learn from my experience, and stay away from anything Dyson. One of the only features worthwhile was the cleanable HEPA filter.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello JohnLectroman,

      Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Ball Animal upright machine. The machine is designed with the Dyson branded powerful suction, providing fade free suction when on and when properly maintained.

      Dyson vacuum cleaners are suitable for most flooring types. However, we are unable to test our machines on every flooring permutation. Therefore, we always recommend that you contact your carpet retailer/manufacturer before using your new Dyson or any other vacuum cleaner.

      We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Not Quite As Good As It Thinks It is!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a few years ago to replace an old (30 years) Electrolux canister style that we had, and that worked very well. This seemed to be a great package, and indeed it sucks hard(!) and maneuvers well and in tight spots. The many downsides are the weight, the high pitched whine/scream that is very loud, the extremely poor cable management, (if you can call it that), and the wand function that requires several steps to use and fights you all the time with the stretchy hose, which is easy to pinch also. It is also not easy to clean the dirt container as the pet hair gets caught up high on the inside and you have to pull it all apart. There is also a "sock" type of inner filter that is impossible to clean out properly. So, all in all, the Dyson clan have not engineered this very well. If you don't mind all these negative aspects then by all means buy one. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is David with Dyson. I'm sorry to hear of the unusual trouble you've experienced with your Dyson Ball Animal upright vacuum cleaner. We would certainly be keen to provide you with support, as what you're describing from your machine does not sound normal. Please consider emailing us directly at askdysonus@dyson.com with your details, as we're keen to go over your machine with you and provide you with support.

      Best wishes,

      David
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction but hate the hose. When using the hose the sweeper falls over. The sweeper also won’t go on my carpet without really pushing on it. When I try to put it away it doesn’t roll - the front keels falling down as to sweep.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support. Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Old version was better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very cheap,does not lock upright in place very easily.Wand is a pain to put back and doesn’t stretch easily and you have to carry attachments with you.Only good thing about new version is the suction.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Love this vaccum best in the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tell you this vacuum makes my carpets clean as hell. I would never see lines in my carpets and now I see my carpet sticking up. 

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely powerful vacuum suction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this new vacuum, with a very powerful suction!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Alittle pricey but does better than most

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost is a bit off putting but it has great performance. The only only draw back is remembering to clean both filters. If you forget and they get dirty the power of the vacuum takes a hit.

    I would recommend this to a friend