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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,757 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum was very easy to put together! The suction is amazing too! Lots of accessories that are easy to use and add to the quality of the vacuum. The vacuum is also light weight so it’s easy to carry. I bought this vacuum for 50% off since the new version was coming out I jumped on this sale! Worth taking the risk and investing in this vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful vacuum. Very easy to put together and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dyson vacuum die hard!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Dyson vacuum die hard, this is my 4th or 5th one since they launched. They are durable and clean extremely well. I love that they’re light weight & easy to handle

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Tremendous Power

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! It picks up great, the suction is tremendous. The only thing that might make it better would be a retractable cord.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    The honest truth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job never really loses suction, smooth. Bad part is terrible when you use the hose it won't stay stretched out the second you turn it on the suction causes the hose to collapse do when you start moving it pulls the vacuum and it falls over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Ugrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older Dyson which we loved but finally broke after 10 years. After much research, we chose this one over some of the other brands which we're rated similarly. The biggest factor was durability in conjunction with the suction ability and the canister. The bad first, I hate the way the vacuum locks/unlocks from an upright position. When your done sweeping, you actually have to push it up twice to lock it; otherwise, it falls over. Also, the mechanism with the hose is weird. You have to push a button to release it but it's real testy to slide back in and can't be done one handed as with the older models. The good: reliable, STRONG suction, love the HEPA filter and canister. This one is also very light and maneuverable. I have no issues carrying it upstairs, unlike the previous model. Overall, we love it and wouldn't consider another brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how bad my other vacuum cleaner was until I purchased this one! Wow...I use it every other day and gets every space perfectly. Also, the cord is very long which helps to get my entire space.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Floor Cleaning Machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes some of the best vacuums in my opinion. I bought this one when it was on sale as a “Deal of the Day”. It does an amazing job of cleaning my carpets and a good job of cleaning my hardwood floors. I actually wanted to test how well this one cleaned my carpet so, I vacuumed my carpets with an old Dyson (like first model older) and then vacuumed again with this one. WOW is all I can say!! It was like I didn’t even vacuum at all with the older one. The attachments work well for cleaning in tight spaces and the hose has a pretty decent reach. My only small complaint is that it doesn’t feel as sturdy as some of the earlier models but this doesn’t change my mind about how much I like this vacuum. I definitely recommend this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned the originally dyson ball for 10 years or so and so I decided it was probably time to upgrade when I saw this on sale and boy am I glad we did! This one is amazing with pet hair as well as everything else! I vacuumed with my old dyson first then this one and the amount of stuff it picked up blew my mind! So glad I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stop buying new vacuums

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We kept buying new vacuums every few years because the old one just quit working right. Not since we’ve bought Dysons. This is our second and we use it for downstairs and the basement since it’s lighter than our other one. All Dysons work well, are easy clean. Well worth spending a little extra and not having to throw away a vacuum every few years.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    The Dyson Ball was not a ball to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vaccuum did a great job cleaning carpet, Just okay for wood floors. My main problem was The weight, I am 80yrs old and found it heavy And clumsy for myself to use

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Summer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Ball Animal vacuum cleaner. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have. Please feel free to email askdysonus@dyson.com and we are happy to provide you with support.

      Best wishes,
      Summer
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum power great and directions are easy to follow. The attachments are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    My wife loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A black Friday deal that has not gone wrong. I've spent way more than the price of a single vacuum trying to find the one for her. I was finally able to convince her to let me buy a Dyson and she has finally met a vacuum she likes. The auto adjustment for hard floors and carpet work great and the vacuum is finding dirt that she thought was gone. I was happy to pay a little extra for the pet version with attachments. Great buy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great sanction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this dyson picks up everything! Also has attachments for stairs

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    THIS VACUUM SUCKS! REALLY!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum Really Sucks! Everything insight, it's excellent, picks up dirt like a Magnet! Best vacuum ever! You have to try it and then you will buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great! I vacuumed the day before with my old vacuum and this Dyson picked up so much more. It does suction down to the carpet a little too much. It takes every ounce of my strength to move it. I stuck a furniture glide on the bottom of the vacuum to break the suction a little. It helped a little but not entirely.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great long lasting vacuums

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vacuum. Better than the previous version which we moved to our office after 5 years as it is still running strong without issues. The office had a different brand that was by far dying.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dyson amazing vacuum!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a dog lover and occasionally they shed no down here in the Carolina heat they simply shed period. A dyson vacuum is exactly what the carpet Doctor ordered to clean and remove all the hair and normal things to get your carpet looking new and clean. I've paid less and got less results. You get what you pay for. Dyson is well worth the money, Excellent in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Does everything as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered ahead of time. Easy to use and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccuum has great sucking power. I love it's mobility and ease to use.

    I would recommend this to a friend