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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,757 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and highly recommended, I can clean down to the smallest crevices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT SUCKS! ;)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently moved into my apartment which is 90% carpet and only had a handheld dirt devil. The day i received this I vacuumed about 10 square feet and filled about a quarter of the bin after 2-3 months of not having a vacuum. THIS THING IS AMAZING! One of the biggest things i noticed was the filtered air coming out left NO smell of vacuum or dust, which was perfectly as advertised. The functionality is 10/10 and moving surface to surface is very smooth. I guess my only issue is for a $500 vacuum they offer absolutely no cord management system other than two hooks on the vacuum, you'd just think you'd get more for $500, overall I am completely convinced this thing will last the 10 years they promised, happy to have it a part of our home!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gray vacuum, mine ended up have a loud squeak but it was replaced right away by Best Buy. But while it worked normally it was. I’m sure the replacement will be great too

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    What a sucker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing will suck your like a $5 toothless hooker in Vegas. Dog hair no problem, dust got it. Will literally BLOW your mind.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. By far the best vacuum and worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dyson vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Dyson animal vacuum! I owned one for twenty years. Decided it was time for a new one and bought the very same one!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Powerful vacuum, horrible build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is definitely as strong as Dyson claims, but the entire unit feels like it could break at any moment. Poor quality thin plastic is used for all of moving parts. Locking the unit into the upright position is not smooth, and frequently does not engage properly. This product has some unacceptable flaws for the price point.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi, this is Aimee with Dyson. I am happy to hear you are pleased with the strong suction of your Ball Animal upright. Also, please rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use. You may view a short video on some of the testing process by visiting: http://bit.ly/1HmQ7p8. We would like to hear from you, to make sure the machine is standing upright as designed. Please reach out to us at [email protected], and we will be glad to help. We look forward to your correspondence. Best Wishes, Aimee Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Had No Idea My Carpets Were So Dirty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Shark vacuum bit the bullet so we decided to upgrade to this. Always thought my old vacuum did a good job, but it has nothing on this Dyson! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a chihuahua. The hair is random and it gets stuck to things. We also have hardwood floors *and* carpet in our home. This does the trick to clean not only the hardwoods, but also the carpet *and* it helps get rid of the spills of toddlerhood with the hair of a dog. Seriously, I can't say enough good things about it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum I have ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid vacuum and does the job right. Have tried a few cheaper vacuums before and this one hits all the marks. Get this especially if you own a pet!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Deal of the Day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dog that sheds a lot of hair...to test this out I vacuumed with my old vacuum to see how much hair would be left behind. I powered up the Dyson and went right behind it...the old vacuum left so much hair behind that I didn’t even see...this was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    HIGHLY RECOMMEND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works GREAT!!! AND MOVES AROUND BETTER WITH EACH USE!!!! Can handle a LOT of vacuuming in one session! HIGHLY RECOMMEND!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best vacuum for pet owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Dyson Animal Vacuum cleaner . Best purchase I have ever made . Already own an old one in need of repair, which out lasted all other vacuums I owned . Quite a few I might add . Price is a little high although you will not regret spending the extra . And you would end of spending the same if not more replacing cheaper vacuums .

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great suction!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson - Animal Upright vacuum lives up to its name. It pulled two bins of dog hair out of the carpet in the family room.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    djr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No question. Dyson makes some of the best products available. We are on our second Dyson Ball. Our first one is 15 years old and still works fine. Dyson had a strong promotion so we decided to take advantage just in case our original finally quit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use very light and long lasting. After many years I had to replace my old one and bought the same one again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The tank

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing satisfied my old soul like the first time i cranked this thing on. Easy to put together and easier to use and clean. Great piece of engineering here.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Gotta love you a Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum. Great suction. Lots of fancy attachments!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    This is my third Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum Easy to manage Cleans thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high quality vacuum.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit, I waited for the sale price to buy this vacuum. It met all my expectations. It comes with a surprising variety of attachments that cover just about every need you can think of. The footprint is relatively small for a vacuum with such a big personality.

    I would recommend this to a friend