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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,757 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The Vacuum works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is as good as advertised! The suction is great and you can easily transition from hardwood floors to carpet. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum 5 stars, hose 1 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum itself is the very best in the HEPA class. It's lightweight (compared to the Bissell I had before), maneuverable, and picks up even the finest pet hair from carpet. The brush head auto-adjusts for carpet depth and is very easy to remove and clean. The turbo brush is very effective on upholstery. Lots of bad reviews on the retractable hose and they're all correct. It just won't stretch; almost impossible to use, thus the 4 stars instead of 5. I'm hoping it stretches out over time, or Dyson comes up with a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    I Love It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting to buy a Dyson for years. This one came on sale and I just finished a construction project and it is GREAT for all the dust everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum, this is my 3rd dyson, picks up animal great. Doesnt grt clogged

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    An Animal indeed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes in all dust & the tiniest of partiles , super beasty machine an awesome invent !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought two of these, one for up and the other for down stairs, they work great! Easy to operate and light to move around. They do a good job with our Golden's dog hair as well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this vacuum she says it’s light and it works amazingly

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Dyson - Ball Animal Upright Vacuum - Iron/Purple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new Dyson Ball Animal Upright it cleans well, and I loved my original from 2006! - sturdier and clean, superbly.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Our 3rd Dyson product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our previous Dyson Ball for pets for nearly 11 years before getting this one. Now hoping for another 11 year before we have to replace this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of a Dyson Animal vacuum, after my previous one finally broke after almost 12 years of constant use. Does an impeccable job of picking up animal hair, and the attachments make cleaning any areas done with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, only 2 slightly negative comments. 1 - Its a bit heavier than others but not horrible. 2 - Does not always stay standing upright. The handle is a little heavy so I have it standing next to the wall so it does not fall back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned numerous vacuums and this Dyson is by far the best. Extra long extension wand for hard to reach areas and long cord allows you to cover large areas without having to stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pulls up Hair and Dirt better than older Dyson.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our older Yellow Dyson for 8 or 9 years. It was time to start looking for a replacement. I read all the reviews on Best Buy concerning the Purple Animal Dyson and was pretty impressed with the reviews. I have 2 German Shepherds that run around the house like kids. If you have or know anyone that have German Shepherds, they shed like crazy. I ran the older Dyson first through the living room then after ran the Purple Animal Dyson behind it. Wow, it almost filled the canister with hair and dirt. It was actually pulling me forward. Wife and I were impressed and glad we invested in this model. We have had it a couple of months now and vacuum at least twice a week and have had no problems with the machine. If you have animals running around your house you will not go wrong buying this model.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Jeanne Buffum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Dyson vacuums won’t buy anything else! Best Buy is the best to get this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Upright vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Upright vacuum very good suction and power full

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Powerful suction, high quality vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with the Dyson vacuum. I knew it would be high quality because of the trusted brand, the suction is very powerful and great for our office. Employees are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the way push down or lean up to lock in place. It is easy to push down but hard to lock up sometimes. I tend to have to lift the entire vac to move over things or take upstairs when not in vacuum mode. But great vac overall. Its a dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Dyson for my wife, she loves it. Great performance & upgrade from Bissell.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is fantastic. Leaves no dirt behind. This is my second Dyson. First one made it 11 years before I broke it and had to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Seems to be a good choice so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it once so far but did a better job than our previous vacuum. So far so good

    I would recommend this to a friend