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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,757 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson vacuums

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dyson vacuums. They work great and really clean the carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum,very powerful! Great price Thank you Bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is the best vacuum I’ve ever owned so coming back for a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful vacuum for pets hair. For long time I want one and after read the reviews I decided to get one. The cordless feature make it easier to handle, is excellent!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum to replace a 10 y/o model of the same machine. This new one has a longer cord and seems a tad lighter, 2 improvements. It sucks up dirt and hair like a champ and I look forward to using it for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I ever bought I recommend this vacuum to everybody love it

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Much better unit than bargain brands like Shark

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I LOVE my Dyson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Dyson. This newest Dyson's vacuum base is wider and the canister is larger as well. Performs better than my old one. All in all, I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! We have been using it for about 6 months and haven’t had any issues with it. It picks up a lot of our pets’ hair. The only downside is we use it on our stairs and it can be awkward carrying it dow the stairs. But I’m still going to give it five stars because it performs well and Dyson has been a wonderful brand for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Works great on picking up dirt and moves with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great suction

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is great, but the ball movement is somewhat difficult to get used to. The hose usability is more limited than the previous design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent vacuum cleaner if you have any pets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson vacuum is worth every penny I spent on it! It’s easy to maneuver, has amazing cleaning power on carpet as well as our tile floors! Absolutely love this vacuum and highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum sweeps beautifully! Am very happy with results. Glad that I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older, standard version of the Dyson Animal and figured it was time to buy again because of the great price. I don’t mind the ball style but my wife has a harder time pushing it around the floor. The power seems more that our older model.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    great suction better than shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a shark prior to buying this Dyson. It is certainly better at picking up debris. There are set backs like the hose is strange to me it extends out but the extension is hard plastic it doesn't bend. sometimes if I bend the hose a certain way it cuts of the suction to extender. It's kind of awkward to use and the two attachments that do fit onto the vacuum fall off easily if bumped. Also, sometimes its hard to stand it upright. If you're not careful it will fall over. One thing I did notice when it is properly upright it doesn't fall over like my shark did when I'd use handheld attachments. I will be keeping due to the fact it is better and sucking up my great dane's hair than my shark. Does definitely need improvement on hand held attachments and design.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Animal. I am pleased to hear that you are satisfied with the great suction the vacuum provides.
      I am sorry to hear of the difficulty with the hose. This is unusual and we would value the opportunity to assist. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson does it again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, it really sucks! Replaced a 15 year old model. Can’t believe how much better the new vac works. Had doubts about the ‘ball,’ but have learned to love it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner. This is my second one. The other still works but I wanted a new one after 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Amazing if you have pets!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you have pets. It can make a big difference and it doesn't take much effort to do a quick clean. I believe you would get the most use out of this with pets that tend to shed more than others. That's why I picked this up with having shepherds. Just make sure to do some simple maintenance on this vacuum every few months and it should serve you well in the longrun.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Fabulous vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. A little tricky to put done prices together, but it is the best vacuum I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Lightweight but strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum I have used. It picks up lots of debris deep and on surface. I shed a lot of long hair and it pulls off easily and has not tangled! The container releases and cleans out easily, no touch no mess.

    I would recommend this to a friend