Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,757 reviews
  • Pros mentioned:
    Ease of use, Suction
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Dyson vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this vacuum on sale. It has great suction power.pricey.Easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love love love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had another dyson ball, however with the dogs it would take a couple passes to feel Ann the hair was up, this Dyson Animal was built for the pet world!!!! It is a one pass and done suction type! It is totally awesome!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dyson Vacuum

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love The Dyson vacuum. I’ve had one for years. I use to have to purchase a new vacuum every year. Not anymore! You just can’t beat this product. When I saw this one on the deal of the day I couldn’t pass it up. This one is upstairs to use so I don’t have to carry my other one up and down. I won’t ever buy anything else. If you take care of it. It will take care of you!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to put together. The only drawback is when you turn it on it seems like it weighs 20 pounds heavier. I am assuming it is due to the force of suction.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best in its Class

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I have ever owned! Woukd recommend this to anyone looking for a powerful, dependable product.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent suction

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order came quickly. Vacuum works so well. I am very pleased with my purchase. It gets the dirt out 100% better than my old vacuum. I really enjoy using this new vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Beware the evil hose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and the hose is a nightmare but has excellent suction.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first vacuum came in damaged and Best Buy replaces it quickly with no issue. The vacuum picks up even the tiniest dust particles. It really deep cleans the carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible vacuum power and easy to use. Feels a little cheap, however due to the amount of plastic parts. Best feature is the bagless reservoir, removal and emptying. Attachments are a little tricky and the vacuum hose is not long enough when using the attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud but so strong

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum, you can tell that it picks up so much more than my old one. My only complaint is that sometimes the roller brush turns off on carpet because the suction is so strong. So then you have to turn it off and back on again. But it’s totally worth it for the amount of dirt and dog hair it picks up. It’s also much louder than our old vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great suction!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the suction of this vacuum! My only complaint is that I cannot vaccum small area rugs because the suction is too strong. Great on floors and large rugs. I have used shark rotator for years and like it but after time the suction is not great. It does however work on small rugs and the lift off canister is easier to use than the dyson. I have two dogs and the dyson power is better and cord is longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum cleaner

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. This vacuum cleaner made cleaning easy . Clears dust superbly .

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Dyson is all you need!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Animal has done such a great job with our carpet. After using a vacuum that was not getting the job done, once we started using the Dyson, our carpet has looked much better. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great cleaning power and maneuverability

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson has great suction and useful attachments for cleaning. The ball concept is great for maneuvering around furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its by far the best vacuum i have ever owned. This is my second one. My first one still works after years but the extension hose is broken. Works better than the first one. You'll be amazed at what it picks up.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi finally got my Dyson! I have had it for months! I love it. Works great carpet to hard floors.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Very impressed!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to maneuver around. Incredible suction power.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great vacuum !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second dyson and it’s great. our first one was for our business and we like it so much We decided To get one for our home. It’s very powerful and cleans welll.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Dyson Animal Upright Vacuum is a BEAST!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Ball Animal Upright Vacuum on Deal of the Day for $349. This vacuum is powerful and efficient. The maneuverability is excellent and I like the extra long power cord. I had an older orange ball vacuum, and the cord was disappointingly short. I'm really happy with this new vacuum, and getting it on DOTD made it even better!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to purchase a Dyson vacuum cleaner but never had due to the high cost. I was afforded the opportunity to purchase this model at a deep discounted price. Vacuum works great, I have 2 dogs and 3 cats it picks up the fur well. I'm a little disappointed in the design, it seems rather fragile and flimsy as far as vacuum cleaners go. Also do not like the fact that it does not have a retractable cord, raveling it up every time can be a pain. Would I recommend this vacuum cleaner...only if you have no problem spending a lot of money for the name. I personally love my Bissel just as much and it cost a heck of a lot less. Would I purchase it again no.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Animal. Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use. 
      You may view a short video of the testing process here:
      http://bit.ly/1HmQ7p8

      We would value the opportunity to address any questions or concerns in more detail. Feel free to contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US