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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,757 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. We have 2 very large dogs who shed quite a bit. This vacuum has been up for ever challange. Its versatile and not much a hassle at all to move around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super powerful vacuum !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this as a Christmas present for the wife (actually for me since she makes me do the vacuuming). While we had a problem with the one that was delivered (not with Best Buys part), a new one was shipped next day. When we first used it I vacuumed with our old cleaner first then did it again with the new Dyson. I was amazed at how much more it picked up after I had "cleaned" ! I would recommend it to any and everyone who has pets. Very easily assembled and easy to use. Excellent product. I bought this as a 12 days of Christmas sale at a 60% savings but it would have been worth the full price !!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to get it for 50% off and it is the best vacuum. Strong suction and easily handles from carpet to floor. Has a long attachment to clean things above and under furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best I have had. Works great transitioning from tile to area rug. Picks up all of my dogs hair with no problem. Easy to assemble and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Love it for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for getting up animal hair and other things on carpet. Has a harder time on hard surfaces though I feel, hence only 4 stars. Seems like I have to go over things more than once to pick it up sometimes. Overall though I really like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile, Easy to Use, with Long-Term Reliability Co

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is impressive for its mobility and ease of use, offering a premium feel. However, I have concerns about its long-term reliability. Overall, it's a good product, but be sure to clean and maintain it regularly to keep it performing well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job picking up everything. Operation takes a little getting used-to compared to conventional upright, but not a problem. Great attachments. Long cord. Picks up much more than my old vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    New Vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dyson! Gets my carpets so clean! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Dyson delivers!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this vacuum fo replace a nearly 10 year old Dyson animal. Powerful suction and the ball-design makes it easy to navigate furniture. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great service. It is very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Really good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum like a month ago and I like it worked very good for everything carpet or wood floor and I will give this products five star

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great vacuum.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace our DC65 Animal Even more powerful - Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Another amazing dyson

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Dyson product. High quality and superior performance.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Incredible machine!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome, never ever experienced something with this much suction power. Was totally amazed by its performance. Highly highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Gift for My Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Dyson based on my positive experience with numerous Dyson products. With 2 dogs, and children with allergies, this was a perfect gift. Needless to say she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dyson! Lightweight, easy to use and at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great overall vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vac has great suction-more like a shop vac than a regular floor vac. The tools really make the vac work well. The ball helps to make the manuverablity of the vac a cinch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working vacuum. Easy to maneuver around the house and picks up pretty much everything we need it to. Would recommend to buy!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Too much for some folks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the smaller dyson animal for years loved it. this one came out I thought it was a great price etc but using it is like wrestling a Great Dane it’s heavy sucks the rugs up great suction and with spine issues it’s not user friendly like my little one that I gave away before I tried it. I only used it twice and now using my old shark guess I’m stuck with a dyson that I can’t use or replace unless you’re in good shape don’t recommend

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Dakota13,

      Thank you for your review. This is Miella from Dyson. We're sorry to hear you're having trouble maneuvering your Dyson Ball Animal upright. The Dyson Ball Animal upright is mid-weight at a little over 15 pounds. However, the Dyson Ball technology aids in the maneuverability of the machine and makes it easier to navigate.

      We're sorry to hear the machine is sucking up your rug. The Dyson Ball Animal upright can be used on most flooring types. However, we are unfortunately unable to test our machines on every permutation out there. We always recommend contacting the flooring or rug manufacturer before using your Dyson or any vacuum cleaner. The machine does have a brushbar control to turn the brushbar off for use on hard floors or rugs.

      We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Best vacuum I ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before making a purchase I did my research and also got recommendation from friend who have pets. I am glad I bought it. Yes, I have to reach in to the canister (sometimes) to remove chunk of dog hair stuck there, but I won't complain about it, since my floor was never so clean ever. This thing "SUCKS" like nothing else. I have an older model of KYRBY that is super heavy, and loose suction like any vacuum with bag. I didn't have any issues with stability of the Dyson vacuum when not in use, I got used to getting it to full upright position right away. Also, absolutely love how great it is on different floor types. Love it! Wish it came with some kind of storage box for tools.

    I would recommend this to a friend