Customer Ratings & Reviews
- Model:
- 216041-01
- |
- SKU:
- 4721001
Customer reviews
Rating 4.6 out of 5 stars with 2757 reviews
(2,757 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Pete
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing beats a Dyson. We have two pets and the vacuum makes cleaning a breeze.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent performance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job picking up everything. Operation takes a little getting used-to compared to conventional upright, but not a problem. Great attachments. Long cord. Picks up much more than my old vacuum.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, it really sucks. This thing sucks up floor rugs, it is so powerful
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works well!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working vacuum. Easy to maneuver around the house and picks up pretty much everything we need it to. Would recommend to buy!
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 2 out of 5 stars
Too much for some folks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the smaller dyson animal for years loved it. this one came out I thought it was a great price etc but using it is like wrestling a Great Dane it’s heavy sucks the rugs up great suction and with spine issues it’s not user friendly like my little one that I gave away before I tried it. I only used it twice and now using my old shark guess I’m stuck with a dyson that I can’t use or replace unless you’re in good shape don’t recommend
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Dakota13,
Thank you for your review. This is Miella from Dyson. We're sorry to hear you're having trouble maneuvering your Dyson Ball Animal upright. The Dyson Ball Animal upright is mid-weight at a little over 15 pounds. However, the Dyson Ball technology aids in the maneuverability of the machine and makes it easier to navigate.
We're sorry to hear the machine is sucking up your rug. The Dyson Ball Animal upright can be used on most flooring types. However, we are unfortunately unable to test our machines on every permutation out there. We always recommend contacting the flooring or rug manufacturer before using your Dyson or any vacuum cleaner. The machine does have a brushbar control to turn the brushbar off for use on hard floors or rugs.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Pros mentioned:Suction
Rated 5 out of 5 stars
Gift for My Daughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Dyson based on my positive experience with numerous Dyson products. With 2 dogs, and children with allergies, this was a perfect gift. Needless to say she loves it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Another Dyson home run
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another excellent product by Dyson. Easy to use and very durable.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Vacuum. I have purchased a half dozen of these for my business and home. It picks up lots of dirt and has lots of great accessories
I would recommend this to a friend Rated 5 out of 5 stars
Great vacuum & great deal on sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a deal of the day and not a refurb either, a really nice vacuum that comes with a lot of extra attachments.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Great overall vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vac has great suction-more like a shop vac than a regular floor vac. The tools really make the vac work well. The ball helps to make the manuverablity of the vac a cinch.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
We love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it mainly for pet hair on furniture. It works great. Minor drawback is the flexibility of the attachment hose but the overall performance makes that no big deal
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great 10/10 recommend!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom for her house cleaning business and she loves it! Overall this machine is very powerful and does not disappoint.
I would recommend this to a friend Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our third purchase of a Dyson vacuum.. love how they work and this one has a longer cord which is nice also
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum I ever used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before making a purchase I did my research and also got recommendation from friend who have pets. I am glad I bought it. Yes, I have to reach in to the canister (sometimes) to remove chunk of dog hair stuck there, but I won't complain about it, since my floor was never so clean ever. This thing "SUCKS" like nothing else. I have an older model of KYRBY that is super heavy, and loose suction like any vacuum with bag. I didn't have any issues with stability of the Dyson vacuum when not in use, I got used to getting it to full upright position right away. Also, absolutely love how great it is on different floor types. Love it! Wish it came with some kind of storage box for tools.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been wanting this vacuum for so long and I don’t even have an animal. It’s everything I expected and more.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Best vacuum I've owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this vac is pulling up so much dirt it makes me wonder how dirty the floor has been for so long. I had a shark lift away that apparently wasn't doing the job previously.
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
Best pet fur vacuum out there!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised this vacuum handles pet fur with the greatest of ease! It is a little heavy side however it has been a great addition to our home!
I would recommend this to a friend Rated 5 out of 5 stars
I didn't believe my friends...I was WRONG
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I did not believe all the hype over these vacuums because they were just to expensive. Then, I got this one on sale for half off. So, with full intention to return it I literally used my vacuum up and down the hallway then went over it again with the Dyson...I can't believe how much MORE stuff it picked up out of the carpet that my vacuum left behind! It is worth every penny! Now I have to sell my Hoover..lol
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Good vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Or sucks great…super great…………………………………………………,…,,,,
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 3 out of 5 stars
Quite Heavy, With Tr Auto Floor Height Adjustment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For all the hype, this vacuum has some definite flaws. Great suction, but since the floor portion self adjusts, there's no obvious way to set the vacuum for cleaning fragile rugs or the cushion floor mats we have in the kitchen and bath. The first time I tried to go over these mats and even the small throw rugs in front of all our entrances, I realized that this vacuum can't be used. Our Hoover upright can manually adjust to leave those lighter floor coverings on the floor, rather than stuck in the beater bar. This vacuum is quite heavy to use, as it seems the chamber/canister is supported by the user, rather than well balanced over the wheels. By the way, the design of the cyclonic, bagless dust bin is nearly identical to the system on our Hoover, (at half the cost.) Same size motor as the Hoover too. From the published photos, we thought this vacuum's hose and attachments would be far better than our existing vacuum, but the have the exact same issues. The hose is very short and the extension tubes fit down inside the dusty hose. So, if your current vacuum works, save your money! Seriously overpriced and heavy doesn't make it better.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Dan, this is Kelly with Dyson. I'm sorry to hear that you didn't have a better experience with the Dyson Ball Animal. This upright does have the strongest suction among our selection of upright vacuums. The self-adjusting cleaner head features an active base plate which automatically lowers and raises to seal in suction across all types of flooring. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor. You may also experience the same issue with area rugs or mats which aren't fixed to the floor; the suction forms that seal with the flooring under the mat, causing the same to occur.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support







