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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,757 reviews
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Quite Heavy, With Tr Auto Floor Height Adjustment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the hype, this vacuum has some definite flaws. Great suction, but since the floor portion self adjusts, there's no obvious way to set the vacuum for cleaning fragile rugs or the cushion floor mats we have in the kitchen and bath. The first time I tried to go over these mats and even the small throw rugs in front of all our entrances, I realized that this vacuum can't be used. Our Hoover upright can manually adjust to leave those lighter floor coverings on the floor, rather than stuck in the beater bar. This vacuum is quite heavy to use, as it seems the chamber/canister is supported by the user, rather than well balanced over the wheels. By the way, the design of the cyclonic, bagless dust bin is nearly identical to the system on our Hoover, (at half the cost.) Same size motor as the Hoover too. From the published photos, we thought this vacuum's hose and attachments would be far better than our existing vacuum, but the have the exact same issues. The hose is very short and the extension tubes fit down inside the dusty hose. So, if your current vacuum works, save your money! Seriously overpriced and heavy doesn't make it better.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Dan, this is Kelly with Dyson. I'm sorry to hear that you didn't have a better experience with the Dyson Ball Animal. This upright does have the strongest suction among our selection of upright vacuums. The self-adjusting cleaner head features an active base plate which automatically lowers and raises to seal in suction across all types of flooring. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor. You may also experience the same issue with area rugs or mats which aren't fixed to the floor; the suction forms that seal with the flooring under the mat, causing the same to occur.
       
      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Pete

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a Dyson. We have two pets and the vacuum makes cleaning a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does what it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Boswell for pets but it didn’t quite work as I expected. This Dyson is the best vacuum I’ve ever owned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    A good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from the original Dyson Small Ball DC24. This was so much more powerful as far as suction goes. I was worried about the size difference but I hardly notice it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the Dyson because of the multi floor capabilities and tackling animal hair. So far it has worked flawlessly and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great suction!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful suction and the handheld accessories are very useful. The vacuum adapts to multiple surfaces without any issues. Would recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, it really sucks. This thing sucks up floor rugs, it is so powerful

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Does great w/pets

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dog and an entire floor of carpet and it does a superb job. It’s easy to use, maneuvers well, and the clean up is super easy. I will say, I haven’t used it on tight spots or stairs as I have the dyson cordless. It’s held up well since I’ve bought it and seems to be durable enough to last a good while. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum for homes with pets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum exceeded my expectations. With 2 long hair dogs removing pet hair was always a challenge but this vacuum removes it effortlessly. I highly reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's something I would recommend paying the extra money for. I would not buy any other brand that would work but not doing the job you need. This vacuum does three time the other brand job

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product exceeded my expectations. The suction is amazing. The amount of dust and dirt it is able to extract from carpet is well beyond any other product I have used in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another Dyson home run

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent product by Dyson. Easy to use and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Dyson - Ball Animal Upright Vacuum Iron/Purple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Dyson - Ball Animal Upright Vacuum. It provides great suction and picks up more dirt/hair than our stick vacuum could (glad we're back to a corded vacuum).

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is the best, cleans very well and is easy to maneuver around furniture. Getting it on sale for half off made it an even sweeter deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at the lowest price I’ve ever seen at 250. Does every bit as good as my 1000 dollar Kirby. Easier to use also. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson delivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson always delivers. Never seen loss of suction with any of the Dysons I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Cleans house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried multiple other vacuums and everyone of them turned to garbage after 3 months. This vacuum has the suction and staying power to keep up with my 3 kids, 2 dogs and 2 cats.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really sucks up the cat fur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a long hair cat and previous pet vacuums did not get her hair. This vacuum gets everything and is super easy to discharge canister. I'm very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson is a bit pricey, but well worth it. Great sucking power. This is the 2nd Dyson I have owned and I have not been disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum does what it should. I have had the lower model (yellow) without the kinetic ball for 6 years, and the lower model yellow kinetic ball for 2 years. Each vacuum does better than the previous. I only have a cat in the house as it pertains to pets, and I find that there is still hair on the carpeting. Granted, this does way better than the lower model, I maybe should've jumped even higher to the next model above. Overall, it is a good vacuum and I am pleased with my upgrade. Pet hair, is there a perfect solution?

    I would recommend this to a friend