Customer Ratings & Reviews
- Model:
- 216041-01
- |
- SKU:
- 4721001
Customer reviews
Rating 4.6 out of 5 stars with 2757 reviews
(2,757 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Great sale price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get this Dyson for $250 off regular price. We needed to replace our current vacuum, so this worked out well.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great on our hardwood floors as well as our thick carpet. Other vacuums fail on the thicker carpet but the Dyson does wonderfully.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great suction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This my second stain vacuum. I loved the first one but after 15 years it finally started getting too old. This one is much lighter and works even better.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Must have!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum! The strength of this vacuum is unlike anything I’ve used before. The downside is that it doesn’t stand up on its own very well when you’re using the hose, but I can deal with that. I like how easy it is to use and clean.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally surprised by how powerful this vacuum is. So far so good. Bought it as a deal of the day.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
powerful it seems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Oreck died and decided to pick this Dyson up on sale. So far I am impressed with the suction on this thing. Seems to be a solid product
I would recommend this to a friend - Cons mentioned:Weight
Rated 4 out of 5 stars
Very efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful but but heavier than my previous one. Highly recommend.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Pjw7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love dyson vacumms. That are built to last and do a great job. ESP with dog hairs. I am happy with th is purchase
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 3 out of 5 stars
I wish I loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok if you only have carpet don’t think twice this is the vacuum for you!! However if you also have had floors and area rugs probably not fit for you. I was obsessed with how well it cleaned my living room however when it came to the rest of the house we ended up having to return it. We have a 5x7 low pile are rug under our dining table and it won’t roll on it. It pulls down to it and won’t move. I looked up every hack on this vacuum and it really just isn’t a fit. There is no adjustment for the intense suction. The other down fall is the size of the tube on the handle. If you have kids this is a problem. If you ever have a missed stray lego or penny this WILL clog. The diameter of the tube is tiny. Super disappointed that it didn’t work because I love Dyson and I believe they make superior products but the design flaws are disappointing. I really wish they would fix this but until then I guess I’ll keep buying sharks.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Nicole, this is Kelly with Dyson. We're sorry to hear that you didn't have a better experience with your Ball Animal, and that you needed to return your machine. The Ball Animal features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good vacuum that is super easy to use!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Excellent Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my mom for Mother's Day and it was a perfect fit for her. Excellent vacuum with plenty of suction. Definitely will buy another for myself when I need it.
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own 6 of these for various houses. Wait until they are 50% off before you buy. They are on sale every few months.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Handles Well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has great suction and handles well. Very happy with it so far.
I would recommend this to a friend Rated 5 out of 5 stars
A must have for families with babies and pets!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a clean home is a necessity with the little one running around I've always wanted a Dyson and finally took the plunge and have never turn back sense! This machine picks up like no other vacuum I've ever had before this section is absolutely amazing and to see the dirt and dust lifted from the floor through the canister is a sight to see. I know this investment in a vacuum machine will change the way that I clean but will also keep my family healthy as well. To get the pet vacuum was definitely a decision I had to make in-store and of course as always Best Buy was there for me to help me make the right selection!
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Best machine I've ever owned!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best and not sophisticated vacuum ive ever owned. Beats all the shark vacuums. I can't believe it took me this long to buy one!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
You cannot go wrong with a dyson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product makes me feel like a professional after I vacuum the home. It get all the dirt and my family loves it. A good buy.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Excellent vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has exceptional suction and does an amazing job with dog hair (we have two dogs). I highly recommend this vacuum!
I would recommend this to a friend Rated 5 out of 5 stars
Great Vacuum. Picks up a lot of dirt.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great vacuum. Almost did not buy this vacuum as the listing for the bin capacity is approximately 1/2 the size of the actual capacity. Old vacuum is ~11 years old, and about the life of a vacuum. Wanted a corded vacuum, as batteries don't last long enough and are expensive to replace. I have a stick Dyson vacuum which works great for small pick up. Not a lot of accessories, but use it for vacuuming. Has a longer cord than my last vacuum which sometimes gets in the way. CON: Don't like that it does not have a foot pedal to release the vacuum from upright position to vacuum position. When I go to roll the vacuum from room to room, it does not roll well on wheels as it go to the vacuum position or you have to carry it, which I don't think is great for wear and tear on canister gaskets.
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? It’s a dyson. Expensive, but worth it. Too bad they won’t be making these anymore from my understanding.
I would recommend this to a friend Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very lucky to pick this up on sale for $200 off at the time. I have to say that it works very well and picks up a lot of dirt. One thing I noticed is that it does not feel too strong when picking up the vacuum cleaner by the handle. I'm afraid it may break and recommend carrying it with two hands.
I would recommend this to a friend







