Customer Ratings & Reviews
- Model:
- 216041-01
- SKU:
- 4721001
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Great vacuum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best vacuum cleaner I have ever owned. Light, easy to maneuver and has powerful suction.
I would recommend this to a friend - Pros mentioned:Suction
Good Vacuum but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson Ball Animal is a really good vacuum. The suction is amazing. However, the hose which run attachments is just too short for just about everything I try to use it for. I am willing to purchase an additional length of hose and a coupling but I can never get Dyson's center (Chicago) to answer the telephone and the web site always says 'sorry but it's unavailable at this time'. I'm tired of trying. Just hoping I never have a real service issue.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Fred, this is Kelly with Dyson. Thank you for your review. We are happy to hear that thus far in your use, you've found the suction to be so great on the Dyson Ball Animal upright. I can confirm that with regard to the hose, we do not have any type of extension available. Also, we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.
We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Carpet cleaning
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic results with animal and long haired teenagers! Works great on all floors, especially carpet! Highly recommend!
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Sensational
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best I've ever had. No question. Replaced a Hoover I had for 3 years, and my carpets have never been cleaner
I would recommend this to a friend - Pros mentioned:Suction
Great Suction, Lack Luster Feel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Star rating is for the suction. Great power however it has a flimsy, cheap feel to it. Might just be me.
I would recommend this to a friend - Pros mentioned:Suction
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum for the price. We had an old dyson animal and it lost the suction. Was surprised how much stuff the new vacuum pulled out of my carpet.
I would recommend this to a friend - Pros mentioned:Suction
Worth it (when on sale)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A high quality vacuum that has done well on multi surfaces with dirt, dog hair, and everything else.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Dyson - Ball Animal Upright Vacuum - Iron/Purple after a lot of research. it works great.
I would recommend this to a friend - Pros mentioned:Suction
Do you remember Buddy the Elf in the mailroom.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is - this Vacuum is SUCKY! I've gone over one of my room rugs like 5 times and it is still picking up stuff. LOVE IT!!
I would recommend this to a friend - Pros mentioned:Suction
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this vacuum on a whim and I must say that we have been pleasantly surprised and the vacuum works great on our wood floors.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Love my Dyson - Ball Animal Vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent decision made when I bought this vaccum cleaner. Definitely does an awesome job with cleaning my tile floors.
I would recommend this to a friend - Pros mentioned:Ease of use
Definitely solved the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to assemble, work great. The ease in which you empty the container is incredible! Highly recommend, the price was amazing!!
I would recommend this to a friend - Pros mentioned:Ease of use
This Vacuum Cleaner is a Beast!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this vacuum and bought at the deal on the day! Easy to set up. Our house has never been cleaner.
I would recommend this to a friend - Pros mentioned:Power
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have an animal that sheds, this is the vacuum you need! Great power, great pickup ability, and really good width that helps with coverage!
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Great vacuuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dysentery products never fail with quality. I own several of their vacuums. They do a great job cleaning.
I would recommend this to a friend - Cons mentioned:Price
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Black Friday deal for the dyson vacuum was a major draw. Without the sale price I would not have purchased. Very happy with purchase.
I would recommend this to a friend - Pros mentioned:Suction
Great Value For Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this as a second vacuum because it was a killer deal. So far, it has worked great like our old dyson, but I don't expect it to last long as it feels more cheaply made than our previous model. Time will tell, but it feels less durable/more fragile. There wasn't a model in the store, so we were only able to get a look at it once we opened the box at home. It was easy to assemble, and it picks up pet hair fabulously! If you get a good deal, go for it, but I wouldn't pay full price for this.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Marlena, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Animal. Rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use.
You may view a short video of the testing process here:
http://bit.ly/1HmQ7p8
We would value the opportunity to learn more about your experience. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
- Pros mentioned:Suction
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this vacuum and the attachments. Cleans great. Hardwood, carpets, rugs.....there is a good way to vacuum them all with this vacuum.
I would recommend this to a friend - Pros mentioned:Suction
Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new vacuum. It would be more convenient if the design for the hose was improved. But the vacuum itself is amazing!
I would recommend this to a friend - Pros mentioned:Ease of use
Dyson Animal Upright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Was very easy to set up and the amount of pet hair and dirt it pulls up is amazing!
I would recommend this to a friend