Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,757 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Why didn’t we get one sooner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. IT has great suction and isn’t hard to move around. Took a little getting used to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting one of these for a long time because I have pets. When it appeared on a flash sale I couldn’t resist. Excellent suction and easy to use. Love it can go to different floor coverings easily. It’s the vacuum to have if you have pets.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Beast in two ways

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this on sale and my wife was excited. So we bought it. It's very flexible and the attachments are great. Like you'd expect with a Dyson. But it is very heavy and I get to carry it up and down the stairs. Perhaps Dyson can invest in creating lighter motors? This thing is a beast both in capability and weight.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Great suction

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I can’t say I love it. The suction is great! The accessories are great too. What’s not so great is the clip that makes it stand straight up. Seems cheap and you have to click it in place a couple times before it catches. The extension hose would be gtreat but if you have to vacuum around let’s say the floor boards, when the hose is bent down, it looses it suction. For the price, I’m really disappointed.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Thank you for your review. We're happy to hear that you've been pleased with the 270 air watts of powerful suction that the Ball Animal 2 provides, as well as the variety of attachments that this machine includes. I'm sorry to hear that you are having trouble with your Dyson Ball Animal 2 standing up on its own. Dyson Ball vacuum cleaners operate with a quick recline feature. This will avoid the need for pedals or stepping on the front of the machine as with our non-ball models. Rolling the unit around from room to room is recommended to be done with the ball instead of the stabilizer wheels on the back of the ball. You can then put the unit upright once you are done with cleaning and for storage. However, if you are having trouble locking the machine upright after cleaning, your machine would not be performing as designed. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all dyson products. I’ve had this vacuum for a while and it hasn’t disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Powerful

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will clean your carpets like never before. At least that's what I experienced. Compared to a Eureka Boss, which is very capable, the Dyson is much stronger and pulls up dirt you didn't know was there. The Dyson wand and attachments are not great, however as they don't have the reach or flexibility for all jobs. I still use a canister for those applications although the Dyson wand attachments work in a pinch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a Shark brand upright vacuum before purchasing this one. There is simply no comparison, this Dyson is the best vacuum I have ever owned. It's easy to use and extremely powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great for animals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for people with pets. It sucks up all the hair you can't get with a nondyson vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Strong suction for tile

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great for my tile floors! Strong suction helps get rid of pet hair and dirt.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum. Little noises than our first one but picks up all the dust and dirt very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice, easy to operate vacuum cleaner. My oldest son recommended it as he owns one. I'm very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    By far the best vacuum I’ve ever owned!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe how much cleaner my house feels with this new vacuum!! Easy to use and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum for your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh I love this vacuum it picks up a literally everything best purchase I’ve ever made for a vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good vacuum cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second animal Dyson VC I wore out the other one after 9 years Really easy to clean and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product to help to clean up my dogs’ hair. Quick and safe. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I have a husky. Have owned many vaccines before but this one does the job I needed and more.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had been looking for one of these Dyson vacuum's for awhile - we def. saved some money getting it on sale at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    LOVE LOVE LOVE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase... Suction is beyond what I was expecting. I will never purchase anything other than Dyson ever again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to use, I really love all the extensions in how far the hose stretches. It's the best vacuum I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Believe what you read.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly easy to use . My wife loves . It is very sturdy. We are happy. We tried out other brands and they can't compare!!!!

    I would recommend this to a friend