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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,757 reviews
  • Rated 5 out of 5 stars

    Does it's Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a bit to understand how to use it, but it works great. Still have trouble eventually getting the handle to stay up straight, but I'm sure I will figure that out soon enough without breaking it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Good Vacuum For The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's a Dyson, so you know it's going to have great suction, and it does. Steering with the ball is not always intuitive, but it's ok once you get used to it. I guess my biggest complaint is that it doesn't always stay locked in the upright position when you're trying to roll it on the rear wheels. I think it needs a stronger catch to keep it upright. Other than that, it's a great vacuum for the money.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Tony, this is Carissa with Dyson. We value your continued support in Dyson technology and we are sorry to hear you are not completely satisfied with our Dyson Ball Animal. Our machine will feature a quick recline feature.
      This will avoid the need for pedals or stepping on the front of the machine as with our non-ball models. Rolling the unit around from room to room is recommended to be done with the ball instead of the stabilizer wheels on the back of the ball. You can then put the unit upright once you are done with cleaning and for storage. However, if you are having trouble locking the machine upright after cleaning, your machine would not be performing as designed. Please consider contacting us directly at [email protected]. We are keen to provide support. Best wishes, Carissa Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easiness and flexibility during use. Works really great.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up everything in sight. I have 3 cats and it cleans beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really good !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use ... it does work !! This is the best vacuum that ever had

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    its a dyson

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought one for my mom, and its nice but still heavy to push and carry around

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very impressed what it picked up after my old vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong sucking power and sleek looking-kind odd to say that about a vacuum, but it is!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Reputation is deserved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is vacuum though more expensive than other competitors does a great job doing what it's is suppose to do.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Lots of power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of power. Satisfying to see what's being removed from your carpets. Much bigger and heavier than our previous dyson animal. Wasn't expecting that. Overall, happy with the deal of rhe day Purchase @ $280

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! Worth every penny! Great suction and quite!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum. Cleaned a rug right after I used old vacuum and this thing pulled so much more dirt out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great and has a lot of great features that helps get hard to reach spots.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricy but the quality is great and features are second to none

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice vacuum and has great suction. Bought it on sale for $250

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Pet Hair Control.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to pick up copious amounts of dog hair from a large lab/golden retriever mix, and it handles the load beautifully. Excellent on carpet and hardwood floors. This is so lightweight that this old lady does not get tired pushing it around, and I am able to lift it up to do large sofa cushions quickly, when using the hose alone would take more time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dustin vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, easy to move and work with. Fits in closet easily. Only drawback is canister capacity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is the best! Light and easy to use. Picks up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can really suck up everything. Only thing I don't like is that there is not a storage compartment built in for the accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this Vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum!!! The first time I used I couldn't believe what a horrible job my other vacuum was doing, this Dyson picked up so much hair it had to be emptied twice even though we had just vacuumed the day before.

    I would recommend this to a friend