Customer Ratings & Reviews
- Model:
- 216041-01
- SKU:
- 4721001
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Great vacum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first Dyson I have owned and I am very satisfied.
I would recommend this to a friend - Pros mentioned:Suction
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Dyson! Really pulls the dirt out of the carpet.
I would recommend this to a friend - Pros mentioned:Suction
Dyson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best vacuum cleaning on the market. I love that all the attachments come with it. The suction on the Dyson is much better than the other out there
I would recommend this to a friend - Pros mentioned:Suction
Worthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the hype about Dyson this bad boy lives up to it. Best vacuum I've ever purchased
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job, and the carpet looked great after first use. Wife is very happy!
I would recommend this to a friend - Pros mentioned:Suction
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best products I've ever purchased this is the best vaccum on the market
I would recommend this to a friend - Cons mentioned:Weight
not what I expected for the brand name
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this this is heavy, unwieldy, and has some serious design flaws. if you transition from carpet to hard floor it's not very easy, and heaven forbid you have area rugs. The beater brush will eat anything not nailed down, yet when going over hard floors lacks the suction that you would expect while mourning for every shoelace and rug corner the brush section just annihilated. the hose arm is very long, but for some reason Dyson put the rigid extender on the end that you would need most flexibility to get to corners or around objects. Not a fan of this thing, and given this was my first "splurge" on a nicer vacuum feel let down and wasted the extra money. I've played with this thing now a couple of weeks and just am not happy. and not Dyson's fault, but Best Buy sent me a used or returned unit. the box was beat up and taped, and there was someone else's hair in the brush. Ew.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Lynn, this is Kelly with Dyson. Thank you for your review. We are sorry to hear that you've found the Dyson Ball upright vacuum to feel clumsy or heavy in your use. The Dyson Ball Animal features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor. If you are vacuuming on an area rug that isn't fixed onto the flooring beneath, this can cause the powerful suction to "stick" to the flooring underneath, causing the issue you are currently having.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Suction
Great for Carpet house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product vacuum for a house with carpet. You can't go wrong with this product
I would recommend this to a friend - Pros mentioned:Ease of use
works great for pet hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality, well made and easy to use. Results are great.
I would recommend this to a friend super proudct
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have 3 indoor dogs, this thing is a beast with picking up hair kf the carpet and couches. we put miles on our vacuum, it can only be this brand for us.
I would recommend this to a friend- Pros mentioned:Ease of use
best vacuum on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you have pets this is the one for you. Easy to use and change all attachments.
I would recommend this to a friend - Pros mentioned:Suction
great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum with great suction! I love the accessories.
I would recommend this to a friend - Pros mentioned:Power
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good vacuum. I am very impressed at the power.
I would recommend this to a friend - Pros mentioned:Suction
great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the way it is easy to move and great power too
I would recommend this to a friend - Pros mentioned:Suction
Best vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up all the dog hair from 2 goldens. Love this vaccum.
I would recommend this to a friend Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality and much better that a shark vacuum. You get what you pay for! Facts.obviously it is a plugin but for a vacuum that has a big job to do.. you can’t go wrong.
I would recommend this to a friend- Cons mentioned:Weight
Way To Heavy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very heavy to lift, not all crack up what they say this Vacuum is all about, had to go to a repair place for a belt for my mom's vacuum as I stood there waiting there was 21 vacuum's of this very same vacuum to be repaired. The person works there said it is junk for the money it is built no better than a $150.00 Vacuum, when seen what I saw the Vacuum went back. I did not test my mom's out 1st before buying as she lives really far from me, so far my moms is holding up so far. she has said about it being so heavy to push so has my dad do the vacuuming
No, I would not recommend this to a friend - Pros mentioned:Suction
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lives up to the dyson name. Great suction on tile and carpet.
I would recommend this to a friend - Pros mentioned:Suction
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, used heavily and continues to work as advertised.
I would recommend this to a friend - Cons mentioned:Noise level
Best buy for me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum and i got it for very cheap price. Small Drawback Is very noisy.
I would recommend this to a friend