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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,757 reviews
  • Rated 5 out of 5 stars

    Great vacuum cleaner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read the reviews on this vacuum cleaner, the dyson ball vacuum cleaner, and I thought to purchase one for my wife and I, and I'm so glad that I did! This vacuum cleaner is fantastic! It picks up dirt and pet hair, really good, and is very easy to maneuver around the carpet. I highly recommend this vacuum cleaner to anyone who wants a good vacuum cleaner!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved dyson vacuums and this does not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I really almost never write reviews but this vacuum Deserved one. It is amazing ! It picked up So much dust and dirt that my old vacuum did not (I had a shark) that it was kind of embarrassing even. I am so happy with it , it is really worth all the money it is truly an great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bapught this one. Little expensive but think it’s really noisy. I’ve heard good stuff about it so I purchased it. It’s good but very noisy but very powerful

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    best vacuum cleaner I've ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picks up everything including the dry cleaning and the kids at school

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a most have for any household. lightweight but powerful. leaves the carpets really clean.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Too much power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum worked great on most of my carpet. There was too much suction on the rooms with low thick carpet and it actually pulled it off the floor. I really wish I could of kept it but after talking to the people at Dyson who said this is the wrong vacuum for my type of carpet and recommend a different one.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson Ball Animal. Your vacuum features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor.

      While it sounds like the purchase is being returned, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is a great brand to buy. does everything it says it will do.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum cleaner for the price. Has great suction

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vaccum I've ever had! Easy to use and picks to hair amazingly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great, it is quieter than my old one and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum for the price point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and great pick-up on multiple services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A fabulous vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily sucks up pet hair and other household dirt, is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever! It’s strength doesn’t compare With any other vacuum and comes with all the accessories needed.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Ultimate Sucking Power in Your Hands!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can suck off anything ! It sucks off carpet, it sucks off wood, hell I even suck off the grass that was in the backseat of my truck. It sucks so hard, it sucked the rug up off the floor in the living room. I’ve never seen anything suck grime out of carpet like this! Say goodbye to all that funky embedded dirt that your mediocre vacuum can’t get to.. let Dyson suck it all out for you! No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have golden retrievers!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. I have golden retrievers and this saves my home!! It is atrong and very easily maneuverable. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work well and has a lot of power more than tahe older dyson

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    So far I’m loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum no issues at all great power and boy does it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great suction on this vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has excellent suction. I do prefer the Shark vacuums that take apart to do separate tasks, but their suction isn't as good. This vacuum is also quite heavy. It does a good job picking up ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson vacuum cleaner. My first one lasted 17 years and I never had a problem with it. Hopefully this one will last as long. I recommend Dyson to everyone who is looking for a vacuum cleaner. I will never buy anything else but Dyson. Couldn't pass up the sale price through Best Buy!!

    I would recommend this to a friend