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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,757 reviews
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. It is very powerful, I have 1 dog and 2 cats, this thing gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Dysen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far. Easy to put together and and use. Picks up a lot stuff. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust in The God

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product, I know I will not win$400 if by chance I will win, I Winn do note all to US Army.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant vaccun. Best I’ve even had. Very strong and great at picking up pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful. It is a bit heavy, but the suction is amazing. Cleans very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My vacuum was a little over 2 years old and was making a loud screeching noise. I took it in and the customer service team helped me out and I was under warranty still!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum I've ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best vacuum cleaner for suction. It has a nice long power cord. The hose/wand is very long too. The wand is not the easiest to put away/secure properly, but that's a minor fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Dyson I have owned and my first was still working fine after more than five years use and is now in use at my sons house. As far as I am concerned there is no better vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Still Waiting to Use It.... New part purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roller attachment attaches to the vacuum body with a plastic C-clip. Plastic of course. The one with this vacuum is defective. Broke upon assembly. I can't use the vacuum until I get a new C-clip or go through the hassle of returning the unused vacuum. Frustrating, to say the least. An expensive vacuum ruined by a $1.99 part. Yes, the part is $1.99 on the Dyson site. Two clips with shipping an additional $12.93. Really???? I am sure the suction is great, but it would be nice to find out.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Animal. I am sorry to hear this about your vacuum and would value the opportunity to address this in further detail. Feel free to contact me at [email protected] and I will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Quality you can trust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum cleaner. Easy to assemble (took less than 5 minutes) and works really well. Emptying the canister is simple and designed well. It is more expensive than others, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    best vacuum on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum on the market currently! Easy to use and cleans better than any others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our dyson vacuum. The vacuum truly does an excellent job of cleaning up pet hair

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot stronger suction than my previous Dyson and works great. It’s a little heavy but glad I got it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay for the price though they definitely could have done better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great power

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and easy to use. We use a cordless Dyson V7 for small jobs and this for big jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Very satisfied with this Dyson vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum Easy to use cleans Very well good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson vaccuum in 10 years. They always work as desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! I have a golden retriever and it picks up her hair so well. I also love the extra piece to clean my couches. I bought it on sale for $199, I would’ve paid the full $500 for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, my first one went out I went and bought another one just the newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down, the BEST quality vacuum out there!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two dogs! Two kids! Dyson is a no brainer! I’m 100% satisfied!

    I would recommend this to a friend