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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,757 reviews
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic!!! Meets all my expectations!!! Nothing like a Dyson!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good vacuum but is way too heavy. Not what I expected

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get the geek squad

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty ok for a year then it breaks so I use my geek squad to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feee replacement parts from manufacture for 5 year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum with awesome warranty. Have had parts replaced for free!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard nothing but good things about this vacuum. There was such a good deal on it that I could not pass it up. I have not used it yet because it for a new home. I will add feedback to this once I use the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it. Make easy keep clean the house and all over

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    takes getting used to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's lightweight and flexible.. but not used to the rolling ability coming from a heavy non flexable vacuum.. i wouldn't pay 500 for this dyson animal version, but the deal of the day pricing gave me an affordable opportunity..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Its got a strong suction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really sucks up well, almost too well. I can't use it on small area rugs because it sucks them up and they get caught, which never happened with my hover pet vacuum. I don't like the way the hose is attached to the handle area, its very weak and the rubber there has already bent and got caught in itself. The other thing is there is no release for the main head to do the floors. Its always coming undone and the unit canister section falls to the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson is worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second upright we have owned from Dyson. The first one lasted fifteen years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is great and works as hoped for…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing negative to say about this item i am satisfied with it to this moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for pets, construction mess.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been struggling with other vacuums. They wouldn't pick up things, or break down after few uses. This vacuum is excellent use. best I ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is fantastic. It is eady to put together, maneuvers well, and cleans great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to clean

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and incredible job clean very early I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it deeply discounted. Would have been disappointed at full price. Feels less robust than previous generations and the upright locking mechanism is a little janky and unreliable. Would not buy again at full price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best vacuum I’ve purchased. I had no idea how much was in my carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love its power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is excellent. First Dyson we have purchased and are hooked. It is easy to use on our carpets and our hard floor surfaces. Seems to pick up alot of debris and "hidden" dirt from deep in the fibers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blehhhhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the real deal with this vacuum. I have the dyson animal cordless, the fan, the blow dryer etc. i’ve always been a huge fan but never owned an upright. Pros… It’s great on my wood floor to pick up pet hair but horrible on thicker carpet it will not push forward. I’ve read many tutorials and I’m not trying to disassemble a vacuum cleaner to stick a piece of pipe in it to make it loose suction so it’ll actually push. So if you have thicker area rugs or thicker carpet don’t waste your money just buy the cordless. Buy a Kirby instead. Yeah I own one of those as well. I’m going to regift this to my mom.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're glad to hear that on your hardwood floors, you found that the Ball Animal picked up so well. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Replaced 10 yr old Animal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old animal that lasted 10 years. Overall works well and we like the ball on this model. Item definitely seems more cheaply made than our old one. We will see how it lasts. Overall happy and got a great deal on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vaccuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with pet hair.. easy to maintain .. light weight to push with ball

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many vacuums over the years and it does not get better then this. Great at picking up animal fur best I have ever used I would recommend this vacuum for anyone :)

    I would recommend this to a friend