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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,757 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction, maneuvers well along the corners. Love the attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dyson is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love my Dyson Vaccuum!!!! It is the best! I’ve always wanted one and when Best Buy had them on sale for $249 I rushed and got it. A very good investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is very strong. A bit disappointed that the vacuum doesn’t always stand up when not in use - must attempt to stand a few times, each time. Doesn’t feel secure when standing alone when not in use in closet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my O***k!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe the difference. Cleaned my carpet for the last time with my older, expensive vacuum, then ran over the carpet with the Dyson. Couldn't believe all the dirt it picked up that my old one had been leaving behind!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this cleaner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, bit heavy, but it has vey powerful suction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum cleaner for people who have pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum cleaner for people who have pets I have three dogs in my household and that vacuum cleaner keeps up with them every day and makes the carpet look brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the Dyson vacuum is one of the best brands I've ever used. I 've had other brands over the the years, but nothing can compare.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Heavy and not so easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awkward to use, heavy, messy to clean out. Very hard to use on steps. I own it, but would not purchase again. Expected more for the money... inflated name brand.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Edvic, this Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Ball Animal upright vacuum. We would value the opportunity to ensure that your vacuum is performing as designed, or address any questions or concerns you may have. Please feel free to email [email protected] we are happy to provide you with support. 

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Great value*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gem for almost half of retail on a deal of the day..works great! Really gets the hair up..only down side is the attachments dont connect to the vacuum, so you have to go find them when you need to swap out. But, its definitely a deal at 250$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having an older, pre ball, Dyson animal vacuum for 9 years, this model is awesome! A little adjustment getting used to the new features. Hopefully it lasts as long as our previous one and it will be worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Should have bought this a LONG TIME AGO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not regret purchasing this vacuum. I'm sure its tough to think about spending a lot of money on a vacuum, but once you use the Dyson Upright you will 10000% see the value. Its by far a superior product compared to any Upright Vacuum on the market. Such a underrated cleaning supply. This will definitely make your home a cleaner and safer space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Strong suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a good machine to remove every last piece of lent from a cheap short pile carpet. This machine does that. In fact suction is so strong I have trouble pushing and manovering it. I have thought about returning it because it's just to hard to push around. I'm use to a carpet setting that moves it self like a self propelled mower. Then there's the attachments. I've only used it once but I had to fight to get every little bit of hose released so I could reach areas to vacuum. I'm hoping it's because it's new and will loosen up as its used. I've only used it once and haven't brought it back out because I'm afraid of a repeat from last time. Yes I would recommend to friend if they are young and willing to take on challenge of this machine.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Animal upright. I am sorry to hear of the difficulty with pushing your vacuum while being used on your carpet. We do have a simple solution to this and will be happy to discuss this with you. As for the hose, due to it being new, it can be a little stiff for the first few uses.

      Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Best sweeper EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few sweepers in the past and found this one to be the best yet. It is easy to maneuver and light weight as well. I find it actually exciting to use though out the house. Best investment I have made in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, very happy with it. I’m a bachelor and need something efficient that isn’t time consuming can’t ask for much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum, will recommend this. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product because that is what all my family use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal of the Day price beat Best Buy's sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Deal of the Day, a very good value for the price. Best Buy had this $500 list price as a $300 sale price and then further discounted that price to $225.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! It is amazing at picking up dust and hair.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson Ball

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, great suction power, long cord, easy canister

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought many vacuums throughout the years and this vacuum is bar far the best I've ever owned!!! Highly recommended!!!! Spend the money you won't be disappointed! I'm just mad it took so long for me to buy one.....

    I would recommend this to a friend