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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,757 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife complained about the dog hair from our new Rottweiler and the other vacuum was not cutting it. She found this one based off the reviews and it has been awesome. Sucks up dog hair well. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Dyson Animal vac. This one doesn't seem to be as "solid" as the original, non-ball version. 'still works great. I use it at least twice a week on the entire house to keep up with my German Shedder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as I hoped for

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Animal Dyson vacuum cleaner, not as good as I have heard from different people. Dyson could definitely improve how the attachments stay put on vacuum. I will keep it and use it for now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 4 out of 5 stars

    Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is by far the most powerful and easy to work with, Build quality is excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Dr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to clean and very powerful even for small dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never pulled the trigger on an expense like this but after getting a dog the old dirt devil just didn't cut the mustard!! This vacuum is the best hands down!! It sucks dirt out of the crawl space,I swear!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Vacuum sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the vacuum I've always dreamed of having. And it does exactly what it is supposed to. It sucks up everything. It works great for pet hair. It's lightweight and looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, very strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality vacuum. We had a Dyson before, which lasted about 10 years, so wanted to get another one. This one is great for anyone with pets, as it really does get all the hair up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it's easy to move around and the suction is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say except this is a very good vacuum cleaner. You will not regret purchasing it. Especially when you get it for the Deal of the Day at half price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works really well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans really well. The only complaints are that the hose kinks when we use it and the vacuum is difficult to turn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy when on sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Dyson we've owned and it does a great job on our floors. No bags and easy to clean. Wouldn't buy one at retail but regularly on sale at many retail stores.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly was fairly easy and the performance is immaculate, The only thing that bothers me is the composition of the vacuum is made mostly of plastic, but comes with a 5 year warranty parts & labor.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    It was good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very well just slightly heavy an worked great till the hose broke but besides that worked like a champ

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. Thank you for your review. We are pleased to hear that you were happy with the overall performance from your Dyson Ball Animal upright. Our Dyson Animal models are engineered for homes with pets, with features that dig out dirt, hair and allergens. We're sorry to learn that your hose broke. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to build, easy to use. A bit to heavy. But for the price great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! It is amazing at picking up dust and hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum, will recommend this. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Dyson vacuums over the years. This is my first ball unit. It does a great job of cleaning as all of my Dysons have done and I love the added maneuverability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing suction!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run the vacuum over my condo carpets even though I had vacuumed the day before. I could not believe how much dirt it removed from what I thought was clean carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific vacuum cleaner - you'll be happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific machine! Our housekeeper loves it. We had a Dyson for 15 years and finally replaced it. Picks up dog hair much better than previous model.

    I would recommend this to a friend