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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,757 reviews
  • Rated 4 out of 5 stars

    Works really well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans really well. The only complaints are that the hose kinks when we use it and the vacuum is difficult to turn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Vacuum sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the vacuum I've always dreamed of having. And it does exactly what it is supposed to. It sucks up everything. It works great for pet hair. It's lightweight and looks awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly was fairly easy and the performance is immaculate, The only thing that bothers me is the composition of the vacuum is made mostly of plastic, but comes with a 5 year warranty parts & labor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, very strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality vacuum. We had a Dyson before, which lasted about 10 years, so wanted to get another one. This one is great for anyone with pets, as it really does get all the hair up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to build, easy to use. A bit to heavy. But for the price great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never pulled the trigger on an expense like this but after getting a dog the old dirt devil just didn't cut the mustard!! This vacuum is the best hands down!! It sucks dirt out of the crawl space,I swear!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy when on sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Dyson we've owned and it does a great job on our floors. No bags and easy to clean. Wouldn't buy one at retail but regularly on sale at many retail stores.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    It was good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very well just slightly heavy an worked great till the hose broke but besides that worked like a champ

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. Thank you for your review. We are pleased to hear that you were happy with the overall performance from your Dyson Ball Animal upright. Our Dyson Animal models are engineered for homes with pets, with features that dig out dirt, hair and allergens. We're sorry to learn that your hose broke. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy to push. Cleans well. Easy to assemble. Delivered quickly.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      HI AnnK. Our Dyson experts are available and ready to help with your Ball Animal! Please send an email to questions.us@dyson.com with your serial number. Hope this helps! Dyson-EN_US

  • Rated 5 out of 5 stars

    Terrific vacuum cleaner - you'll be happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific machine! Our housekeeper loves it. We had a Dyson for 15 years and finally replaced it. Picks up dog hair much better than previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Works great if you have pets. Really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Power
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use. Powerful. It is a bit heavy though.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very strong, cleans really good but it’s heavy. Separating the parts is very hard and the rolling part broke easy.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Rated 5 out of 5 stars

    Great vacuum for animal lovers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need this vacuum cleaner if you have an animal in your house that has fur. It cleans beyond your expectations. Best Buy had it on sale for 50% off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing suction!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run the vacuum over my condo carpets even though I had vacuumed the day before. I could not believe how much dirt it removed from what I thought was clean carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth the canister vacuum a few years ago and i loved ot so much i bought the upright model. Ir is truly a good investment. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Dyson vacuums over the years. This is my first ball unit. It does a great job of cleaning as all of my Dysons have done and I love the added maneuverability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hardwood floors throughout the house. I bought a few rugs and needed a vacuum so I got this Dyson as I have cats/dogs. This thing is wonderful. I hate vacuuming but find myself using this all the time. I use the attachments a lot more than I thought I ever would as well. This vacuum picks up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it, we are really happy with out new dyson

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job picking up dust. Somewhat bulky but I'm getting used to it

    I would recommend this to a friend