Customer Ratings & Reviews
- Model:
- 216041-01
- SKU:
- 4721001
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
Works great and is well made.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very pleased with the dyson and can honestly say it does everything you would expect for this kind of vacuum and for the money too.
I would recommend this to a friendMy dream dyson.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a new house and what do I need? A new dyson.. I want everything perfect and it makes sense to buy the best !
I would recommend this to a friendDyson the best!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Always wanted one and finally got it!
I would recommend this to a friendGreat
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product recommendation for others, we love it
I would recommend this to a friendVacuum of all vacuums
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finally decided to get a Dyson and it was well worth the money. The instructions for assembly were a bit confusing, we looked it up on YouTube and got it assembled.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great Vacum sucktion is awsome Dyson is the best
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found it it was a very useful tool in my home and knowing how much air in animal dander did it cleans up so well makes it a very useful and very wonderful about it
I would recommend this to a friend- Cons mentioned:Noise level
Good for larger space & Carpets.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have because a Best Buy fan starting every purchase with first preference to them. Pros Got this on discount for my new specious apt. Works well Heavy duty Good to carpets Would last long. Neg Nancies about it. Heavy Noisy ( regular / I still mention as name DYSon could do something about it ) Wired ( wireless is really a dream for sure. They have it but more $ ) I am happy buyer
I would recommend this to a friend - Cons mentioned:Weight
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy to push. Cleans well. Easy to assemble. Delivered quickly.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .HI AnnK. Our Dyson experts are available and ready to help with your Ball Animal! Please send an email to questions.us@dyson.com with your serial number. Hope this helps!
Dyson animal
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum around. My last one lasted 8 years I accidentally ran over the cord and Dyson fixed it for free and free shipping. The vacuum has a 5 year warranty. I’ve dealt with their warranty with my last vacuum and their wonderful. The cord is nice and long and I can pretty much cover my house 1400sqft. Picks up tons of dog hair too!
I would recommend this to a friendGreat Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works great on all floor surfaces (wood, carpet, tile)! I love being able to see the dirt and empty into the trashcan. Much more reliable than my former upright vacuums.
I would recommend this to a friend- Cons mentioned:Weight
The weight must make it better...
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, I expected a vacuum that is 2-3 times better than vacuums that cost 2-3 times less. Not a great value and very heavy.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Chris, this is Kelly with Dyson. We're sorry to hear that in your use, you found the Ball Animal upright to feel so heavy. Your Ball Animal features ball technology. This allows it to steer easily into difficult places with a simple turn of a wrist. The vacuum's key components have been engineered to fit inside the ball itself. This gives the machine a streamlined profile, allowing access to tight spaces and lowering its center of gravity to make it lighter in the hand. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
This Animal Sucks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never seen such a powerful upright vacuum. So glad I stopped buying inferior products and got the real deal. Just like everything else, you get what you pay for.
I would recommend this to a friendGreat vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Really does a great job picking up the pet hair. Long extension wand for cleaning ceilings, stairs, or furniture. Very satisfied.
I would recommend this to a friendExcellent vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my very first Dyson thanks to the sale Best Buy was having. The sucking from the vacuum works amazing. I hope to have it a long time.
I would recommend this to a friendGood Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! My only complaint about this vacuum is that it is hard to push on carpet. Our carpet is short, yet it is difficult to push around. There’s no adjustment to raise or lower the vacuum height.
I would recommend this to a friend- Pros mentioned:SuctionCons mentioned:Weight
Don’t buy this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very strong, cleans really good but it’s heavy. Separating the parts is very hard and the rolling part broke easy.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We made the mistake of getting a less expensive vacuum a couple of years ago and never did like it! This time we decided to just go ahead and purchase a Dyson and have loved it ever since!
I would recommend this to a friend- Pros mentioned:Suction
Great vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really does suck…but in a good way! Much better suction than our old vacuum. The one downside is the tool automatically kicks on when in the upright position. The bad part about that is it’ll suck your sleeve into it if you’re not careful until you pull the handle down to use it. The ball takes some practice to push around.
I would recommend this to a friend Love this vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second dyson by far my favorite. The quality is like non other and I highly recommend.
I would recommend this to a friend