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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,757 reviews
  • Rated 5 out of 5 stars

    Best Hair Collector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for pet hair, we can't believe how much dog hair is collected and we vacuum 2 to 3 times a week as our 96# lab really sheds even with brushing him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty solid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for awhile now, it works fantastic but my only issue is the stretch part you suck with lost its power rather quickly , 6 months in or so . Vacuum has been fantastic otherwise .

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Overall Ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum great suction. I absolutely hate the hand attachment, I actually still have my old vacuum just to use the hand attachment on it to clean corners. The attachment is hard it use ,it’s “stick” is to long to get into small place’s, very frustrating. But the vacuum itself rocks, amazing suction , it pulls so much grime off your floors! Overall buy it on sale!! Then you won’t be so annoyed by the hand attachment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice and powerful vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to notice the difference in sheer suction power between dyson and other brands, love the design and very light compare for the suction it provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very strong suction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great vaccum, especially on sale. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job with picking up cat hair on any surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a dyson

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have used dyson then you know they are on top with fans, heaters, vacuums and dryers. Technology is way ahead of the others. Good price best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great! Easy to put together and we goat a great deal from Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum sucks! (Literally)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a cat, so pet hair is pretty easy to come by in my apartment. My old vacuum couldn’t keep up. Investing in a Dyson was the smartest decision I’ve made all year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok I didn’t have it long I liked that the front was skinny and has a lot of range in motion but it just left uncomfortable to use maybe only because I was used to it not being able to tilt left and right away

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really enjoyed using this cleaner and having the ability of owning our own. We hated using the bully ones that you rent. It does the job well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great and is well made.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very pleased with the dyson and can honestly say it does everything you would expect for this kind of vacuum and for the money too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dream dyson.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new house and what do I need? A new dyson.. I want everything perfect and it makes sense to buy the best !

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good for larger space & Carpets.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have because a Best Buy fan starting every purchase with first preference to them. Pros Got this on discount for my new specious apt. Works well Heavy duty Good to carpets Would last long. Neg Nancies about it. Heavy Noisy ( regular / I still mention as name DYSon could do something about it ) Wired ( wireless is really a dream for sure. They have it but more $ ) I am happy buyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work Dyson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech speaks for itself ! Power and fun to use !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum of all vacuums

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to get a Dyson and it was well worth the money. The instructions for assembly were a bit confusing, we looked it up on YouTube and got it assembled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson animal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum around. My last one lasted 8 years I accidentally ran over the cord and Dyson fixed it for free and free shipping. The vacuum has a 5 year warranty. I’ve dealt with their warranty with my last vacuum and their wonderful. The cord is nice and long and I can pretty much cover my house 1400sqft. Picks up tons of dog hair too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I’ve ever bought definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it it was a very useful tool in my home and knowing how much air in animal dander did it cleans up so well makes it a very useful and very wonderful about it

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    The weight must make it better...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I expected a vacuum that is 2-3 times better than vacuums that cost 2-3 times less. Not a great value and very heavy.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Chris, this is Kelly with Dyson. We're sorry to hear that in your use, you found the Ball Animal upright to feel so heavy. Your Ball Animal features ball technology. This allows it to steer easily into difficult places with a simple turn of a wrist. The vacuum's key components have been engineered to fit inside the ball itself. This gives the machine a streamlined profile, allowing access to tight spaces and lowering its center of gravity to make it lighter in the hand. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US