Customer Ratings & Reviews
- Model:
- 216041-01
- SKU:
- 4721001
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Weight
Never let down by a Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Dyson, so of course it works great. A bit heavier than my Oreck but it’s bagless! I’ve owned several cordless Dyson stick vacs which I love. I hope this one gives me the miles and miles of clean carpet the way my stick vacs have.
I would recommend this to a friend Dyson for the Win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. I already have one and order this other for my mom for Christmas. She loves it too.
I would recommend this to a friendLove Dyson Vacuums
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum! Wish I would have invested in a Dyson earlier, definitely worth every Penny.
I would recommend this to a friendGreat Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have lots of pets and this vacuum did very well with picking up all the fur off my carpets! Little hard to get used to with the ball but it is worth the money for this vacuum!
I would recommend this to a friendCleans up after us and our four animals.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I would suggest waiting to buy one when they are on sale. I got mine for about $250.
I would recommend this to a friendCan't even tell we have dogs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to vacuum every day, so there shouldn't be much in the canister....but there always is. That is undeniable proof that it is getting even the dirt and dog hair that isn't noticeable.
I would recommend this to a friendQuality delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only used it twice so far, but it’s great. Dyson’s are example of getting what you pay for.
I would recommend this to a friend- Pros mentioned:SuctionCons mentioned:Weight
Disappointing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy with how much it weighs. Seems to fight with you. Would not suggest if you only wanted it for carpets and bare floors. The hose extended without it turned on extends far but as soon as you turn it on it contracts and fights you to stay out. Without attachments it seems to have suction but certian accessories have no suction. If you are cold natured, the vacuum puts out a lot of heat that also seems odd since other brands owned in the past did not. Like the power of sucking but for the price seems to be poorly built. I purchased this for my 80 year old mother to make her life easier but have caused her more grief fighting with this animal...
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Mike, this is Kelly with Dyson. We're sorry to hear that you're not having a better experience with your Ball Animal upright. The operational weight of this machine is just over 17 pounds, which is fairly average among our other upright models.
With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Awesome vacuum!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you've ever owned a Dyson you know what I'm talking about! This is my first one and there is just such a great ease using it. I love it!!
I would recommend this to a friendAwesome Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price that we paid it has already paid itself off. I am very happy with the vacuum,and I would recommend it to all of my friends.
I would recommend this to a friendGreat Vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! We have a ranch so there is a lot of animal hair dirt and dust, thus vacuum is wonderful
I would recommend this to a friendReturned-Not Needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal, assume it’s the same high quality as my old 12+ year old Dyson. But I opted for a cheaper Shark and returned this vacuum.
I would recommend this to a friendGood Vac and a Good sale price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having several Dyson Vacuums that we have been extremely happy with when I saw a sale on this one I snatched it up as a gift for my youngest daughter.
I would recommend this to a friendLove my Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Dyson Animal for many years. When I neede a new vacuum I tried several other brands. Nothing matched the Dyson so I bought another!
I would recommend this to a friendDyson quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I would add is that it is about time for them to start using the cord rewind option.
I would recommend this to a friendGreat quality vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for those with pets that shed. You can’t beat dyson and the quality they stand for
I would recommend this to a friend- Pros mentioned:Carpet cleaning
Excellent cleaning tool.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Dyson and I love it. I like the way that you can easily vacuum a carpet and move on to a tile floor and it picks up everything. I also like the attachment design to keep the attachments handy for those places that come up as you're vacuuming.
I would recommend this to a friend This vacuum sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally! We had a pet vacuum that did an adequate job, but the Dyson just can’t be beat. Looks sharp, too!
I would recommend this to a friendGreat light vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccuum is perfect for cleaning around tight corners, bare floors, heavy or light duty cleaning. Powerful vaccuum.
I would recommend this to a friendDoes a Great job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so easy to maneuver. It cleans quickly and easily and makes very little sound. Well worth the sale price!!
I would recommend this to a friend