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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,757 reviews
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for all types of floors. We are looking to purchase another for our beach house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum at a fantastic price. Dyson really is the best out there. These vacuums last and do not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got this haven't had the chance to use a lot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good items I recommend my lot of friends to visit all times Best Buy website

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Suction is too strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum would not work on our carpets. The suction was so strong that it would literally latch onto the carpet. Couldn’t even move it. I called Dyson and they said that their newer models have incredible suction and there is nothing they can do. They recommended that I just return it. So I did. Worked great on bare floors though...

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Todd, this is Kelly with Dyson. We're sorry to hear that you've had a disappointing experience with your Dyson Ball Animal. The Ball Animal features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best Wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing,I do not know if it could be improved upon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have bought. Best Buy has made it very easy to purchase on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, makes cleaning so easy. Now that we own it, can't imagine life without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Dyson!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are on the fence about this do yourself a favor and buy it now. It will not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, finally a vacuum that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dyson products. I owe a vacuum for 15yr still works great! My son took it for college. And of course I had to buy a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It really sucks in a good way :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been debating about getting one of these, the online reviews helped make my decision, I couldn't be happier. Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do anything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. I had my original Dyson for 15 years and knew I wouldn't do anything but for my next. Once again not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Fabulous vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot how much I love Dyson. I've been using a stick vacuum, which is fine for awhile, but this vacuum brought up dirt that I had no idea was in my area rugs. Also picked up edges on my tile floor. Extremely happy! Glad Best Buy had it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to the Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works very well. Works great with the pets in the house. Reduces the allergy for all of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST VACUUM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its THE best vacuum I have ever had! cleans every corner and its not heavy at all! awesome awesome awesome!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dyson machine is excellent at picking up pet hair and anything else that gets in its way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works like a dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like a dream.. ball design is a big improvement. The pet hair model is perfect for our household as we have 2 dogs and a cat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice vacuum. We've had it about 2 weeks now, and it has already fully replaced our shark. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this vacuum for over a month but its already the best vacuum I've ever had! Picks up everything from my wood floors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have golden retrievers and my wife says this vacuum is by far the best at picking up their fur off the hardwoods and carpets!

    I would recommend this to a friend