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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,757 reviews
  • Rated 4 out of 5 stars

    Great suction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is great for pet hair, dirt and good on bare floors. The handle is a bit flimsy, but it’s ok cos it hasn’t broken and Eazy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson - the beast

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one on great sale and it works like a champ. This is actually my first Dyson product and I do not think I will go back to any other cheaper brands. Suction is very strong and has features that perfectly suffice my needs. Thanks Dyson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to the name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! With fur babies it works! We opted for this one over the next level as the only difference was the filter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    expensive, lightweight and does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes a good product. They are expensive items so wait till they go on sale. Very lightweight. Good for stairs and hardwood floors in addition to carpets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great machine to own I would recommend this to anyone who wants to clean a pet house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as old Dyson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Dyson vacuum due to my husband accidentally throwing my old Dyson vacuum in the garbage at our camp (he thought it was the one I wanted to get rid of and grabbed the wrong vacuum). This new vacuum does not work nearly as well as my old version. It seems to be made pretty cheaply as well. I was dissappointed especially being a Dyson product, I always expect quality.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Teag, this is Kelly with Dyson. We're sorry to hear that you've been disappointed with your Dyson Ball Animal upright. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected].
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Deal of the Day - excellent buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this vacuum!! With any vacuum picked up any large items/toys off the carpet before vacuum. This vacuum picked up everything even hair. Works excellent on hard wood or titles floors and carpet. Easy to empty.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This vacuum sucks... literally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great. We were not sure if it was worth the money but you get what you pay for. First use, it picked up dirt we didn’t knew existed. Best Buy description says this vacuum includes a multi angle attachment but that is incorrect.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    vacuum sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum suck up a storm. I am always amazed at the amount of dust and debris the vacuum collects. I have to empty the dust collection tank after every use, as it is almost full and I vacuum the house every week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great suction, heavy pull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum's strength is its greatest problem. The suction is so strong it creates a problem pulling across hi-pile carpet. A lot of drag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter who has 3-4 dogs at a time in her house. She tells me it really works well and she is liking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality product at a very good price. also was very easy to order and follow up on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I ever owned. I can’t believe the amount of dust and dirt it picks up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted a Dyson. Took advantage of a good sale and I couldn't be happier. It is so smooth and easy to operate plus it collects so much more dust than previous vacuums I've owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable vacuum cleaner!! Would definitely recommend this if you have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tool to use for cleanliness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cored is what gets in my way. But love the fact I can see how much it does pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A must buy item!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on buying this vacuum. I did my research and was convinced especially when it went on sale. I am very satisfied with this product. I should’ve bought it a lot sooner. It is definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made for Pet Owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this vacuum and seeing all the pet hairs it picks up. It really does its job. It is worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner, long cord to clean around the house, a little to heavy for me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was going to be the last vacuum I ever had to buy. Sadly, after 8 months, the beater bar stopped working, so now it can only be used on hard surfaces. With a $400 price tag and the Dyson name, I expected more. Also, the hose attachment is a nightmare to use. The hose is so stiff and wants so badly to recoil that there is no flexibility. The wand (which fits in the hose when in the upright position) is long enough that, when coupled with the stiffness and inflexibility of the hose, you have to stand at least 3 feet away from whatever it is you are trying to vacuum in order to have a shot at getting it to suck up. It's really a shame, as I said, I thought this was going to be some next-level vacuuming.

    No, I would not recommend this to a friend