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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,757 reviews
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up everything in the way. Great product and price is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments I have ever made I totally recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Pricey, but worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm old and in my lifetime I've gone through probably 10 vacuum cleaners. This by far is the best one I've ever bought. Once you get over the sticker shock and actually try it out this thing is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AS ADVERTISED!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing! Cleaned up more dog hair from the carpet in 10 mins than my old one did in 2 years!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase but I don't think I would pay full price, was on sell so well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Like It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. I wish the attachments were actually attached to the vacuum. I keep losing them because they aren't attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vaccum I have ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup out of the box and works just like it says it does in picking up pet hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Ball Animal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't find anything wrong with a Dyson. Performs as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum does a great job on carpet and hardwood floors. Easy to maneuver and good suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans carpet as well as wooden floor. Bit costly but worth buying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Good For Thick Carpet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this vacuum however, I have thicker carpet and it just wouldn't go on that carpet, it was extremely difficult. When I called Dyson they said that unfortunately there is no adjustment that can be made for thicker carpets. There should be something that says that its only made for certain carpets. Very disappointed.....

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you experienced an issue with your Ball Animal, and found it hard to push on your thicker carpeting. Dyson machines have higher levels of suction power - while this works for a majority of carpets, there are select fibers that may not be compatible. The air seal would be limited due to the suction power of the machine, from the result of the high suction and the self-adjusting feature. While I understand you have already taken the time to reach out for support with the problem, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a 12 year old Dyson I wanted to replace. This was the perfect replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum is completely awesome, I love is very good for my dog hair

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Would be 5, still great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 5 stars for its EXTREME performance, but it feels a little cheap for Dyson. The hose and attachments are also somewhat awkward to use. Besides that, it gets up everythingggg in sight. Love the general activity of vacuuming now.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson ball animal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum! I have a shark that’s about 2 years old and had it replaced once already. The dyson animal is lighter and has way better suction. I’m very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dyson vacuum cleaner outperformed anything I have ever owned before especially at picking up dog hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEAL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works very well, Ive had it for over 2 years with no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum for pets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum. This one was a gift, but purchased because I loved mine so much. I have two dogs and it handles their shed fur no problem. This one went to a home with three dogs and it still powers through with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum really gets the dirt and dog hair on the carpet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of vacuums that only last a year or two so I decided to invest in a dyson & am glad I did.

    I would recommend this to a friend