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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,757 reviews
  • Rated 4 out of 5 stars

    Great Vacuum for pet owners.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Dyson vacuum and l'am very pleased with my purchase. I should have purchased this vacuum 5 years ago when I got my dog.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 3 out of 5 stars

    Love my Dyson but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, that is my second dyson vacuum and as much as I love the power of it it's already clogged :(

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Animal. I am sorry to hear that your machine has a clog. The Dyson Ball series is one of our top performing vacuums with one of the strongest suction providing machines we offer. With this, it could be picking up what your previous Dyson missed. It will require regular maintenance which includes clearing the brush bar, cleaning the filters and ensuring there are no obstructions throughout the machine.

      We would value the opportunity to assist and want to ensure your machine is working as intended. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum, at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're blowing it in life if you use any sort of vacuum other than a Dyson to clean your house . The suction on this Animal ball is far superior to my 10 year old Dyson upright that i needed to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum we have had yet picks up pet hair without problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for daily deal at great price- would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 1 out of 5 stars

    This vacuum sucks, in a bad way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of the older yellow Dysons for about ten years. It still works, but it's old so I thought I would buy a new one. First off, this vacuum feels cheap, really cheap. If you didn't tell me it retails for $400 I would have guessed it cost $99. Used it once, worked well. The second time I used it I used the wand and when I put it back in it still sucks through the top no matter what I do. I have taken it out and put it back at least a dozen times, so now I just have a $400 push broom. It may be operator error, but I feel like it shouldn't be so difficult. It would appear that dyson has gone downhill. Plan on returning immediately.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Dusty. Thank you for taking the time to provide a review on the Dyson Ball Animal upright vacuum. Dyson machines are made from polycarbonate ABS – the same material used in riot shields and crash helmets. They are tough, we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use.

      The vacuums are also designed so that when in the upright position, you will only receive suction from the wand/hose and when reclined you will only receive suction from the base. If you are receiving suction from the wand/hose when in either position, there is likely a blockage within the change over valve and we will be happy to help with walking you through on how to remove.

      Please contact us at [email protected] and we will be happy to help.

      Best Wishes,

      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Great vacuum for pet owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does excellent job with dog and cat hair, and dirt tracked in from horses and garden.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good suction, needs bigger canister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job but fills up too fast. Needs a bigger canister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our house after buy numerous bissell. Haven't regret it yet, nor do I think I will!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference from our shark. Can’t believe all the pet hair it collects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Very powerful. Easy to put together. Great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m obsessed with this vacuum. Best money I have spent in awhile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than any of our other vacuums. It’s light and easy to maneuver.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    cat hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like switch to stop beater bar. Very heavy, harder to move around, but does really good job on cat hair. My Old Dyson DC-7 Animal was lighter and easier to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for allergy sufferers! Excellent Product would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my first Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded! My last one still strong as ever and had for over eight years this one seems even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dyson for years and tried a different brand and now im back lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on hardwood floors. Very happy with my vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been good so far, will need to use it more to know for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    This vacuum sucks...literally!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum! We now have one for upstairs and downstairs. Picks up everything... cleans better than our previous much more expensive vacuum. Great price on sale!

    I would recommend this to a friend