Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,757 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson vacuum

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks! Literally! Probably won’t buy another vacuum for a long time and if we have to replace this one I’ll buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent vacuum with strong suction

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Dyson Vacuums and so far this is the best with excellent suction. Bought when there was a deal of the deal for half off. Great purchase for the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always wanted a Dyson. It did NOT disappoint!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far, the best vacuum cleaner that we have ever owned!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    dyson

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! still to heavy to do stairs, attachment works but it is not sized for stairs, need to see if sold sep., Rolls nicely but ball limits reach under certain items: chair, couch.. i would NOT have paid regular price and always wanted to try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have central vac. But love using the vacuum more. I can see it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A true blessing. Best vacuum cleaner I have purchased! Worth the high cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good vacuum

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good vacuum I would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Super Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Really powerful. I already own a Dyson vacuum. There is nothing wrong with the vacuum I own. I bought this for a family member. A great value.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Superhero Vacuum

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am vacuuming more than I ever have. This makes housework fun. It's amazing how much more this picks up than other brands. This was my "treat" for our new carpet. The sale price was an amazing deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and ease

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is quality and nothing less i love how versitile this vaccuum is

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Fair item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy to lift up the stairs. Attachments comes off easily

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Vivienne, this is Kelly with Dyson. We're sorry to hear that you have found the Dyson Ball Animal heavy to lift. It would also be unusual to hear that the tools/attachments are not staying attached to the vacuum, as they should click in to place when locked on. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected].

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work really well. My clothes feel really clean and soft after washing and drying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy another vacuum. My last Dyson lasted about 15 year and was still going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy vacuuming the house with a powerful vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! Very reliable....................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson Deal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid unit and great deal on deal of the day. I highly recommend. Huge Savings!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Good value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Ok vacuum. The suction seem to be pretty good.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Thank you for taking the time to review the Dyson Ball Animal upright. We're happy to hear you've been pleased with the suction, thus far in your use. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected].
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Excellent vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd dyson, the first one lasted us over 10 years. Great vacuum for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best suction power

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a vacuum with such great pick up power. Just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and amazing. Makes is difference be an regular one

    I would recommend this to a friend