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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,757 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    BUY IT!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever! I used my old one first and then this one and it picked up so much dog hair that my other one left behind. I'm glad I spent the money on this. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ball

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant vacuum, excellant price, no hassle pick-up, easy to put together, and performs just like we knew it would. Qould recommend to anyone needed a new vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting this stuff. Everyone should get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucked up more dirt than anyone knew was there!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream it could have a little longer extention. I love it otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT VERY SIMPLE TO OPERATE AND GOOD PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog hair handler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does a great job on GSD shedding. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how simple this vacuum is and how effortlessly it moves around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would tell anyone this is a great vacuum. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Works great for pet hair. Would definitely recommend it to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it claims to. Gets the dog hair up in the home and in the car

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Dyson vacuum cleaner, we have 3 dogs and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great transaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick ordering, fast pickup. Please sure to purchase from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean... It is a Dyson! This is basically the Rolsroyce of vacuum cleaners!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate product i love it. I had the previous one but it wasnt as good as this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my Dyson. Light weight. Does well on hardwood and carpet. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifts up dirt and hair we never knew was still there after using old sweeper. Love not having to change anything from hard wood to carpet excpet shutting off beater bar.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Vacuum Ever Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst vacuum I've ever owned. I owned a Dyson prior to this one for 10 years and loved it. I thought Dyson's quality was the best until I bought this vacuum. After vacuuming each room I have to disassemble the roller and pull pet hair and carpet fibers off the brush bar. It trashes my fingernails. The fibers and hair have wrapped themselves around the brush bar so badly that it's melted the plastic on the brush bar. This is a serious problem. Buyer Beware. If I could get my money back from Dyson I'd do it in a heartbeat. This vacuum was sent to production without much testing or worse they knew the issue and still sent it to mass production. See attached Picture.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there,

      Thanks for your review. This is disappointing to hear that you are having issues with the brushbar collecting hair on your Dyson Ball Animal. Ensuring the brushbar is clear of hair and debris is standard maintenance of the machine and thanks to the easily removable brushbar, cleaning is quite simple. We would advise using scissors or a similar tool to clear this hair as opposed to using your hands entirely.

      You may also be interested to know that the Dyson Ball Animal comes out of the box with a Tangle Free Turbine Tool which is designed specifically for pickup of hair and string. It features two interlocking brushes that do not allow hair to get tangled up in the brushes before being pulled into the wand. For areas of heavier hair concentration, this tool is a great solution.

      We'd like to hear more about your experience and ensure your machine is performing as it should. Please feel free to e-mail your contact information to [email protected] and we're happy to help out.

      Best wishes,
      Dan Dyson-EN_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for hard to vacuum carpet. I was amazed by the cleaning power!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted one. Best Buy is our house go-to for household electronics.

    I would recommend this to a friend