Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,757 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson Pet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum has very strong suction. Only downfall is the handheld unit is sometimes difficult to remove and install. But is very good with getting pet hair and dirt off carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean... It is a Dyson! This is basically the Rolsroyce of vacuum cleaners!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my Dyson. Light weight. Does well on hardwood and carpet. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate product i love it. I had the previous one but it wasnt as good as this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for hard to vacuum carpet. I was amazed by the cleaning power!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Vacuum Ever Purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst vacuum I've ever owned. I owned a Dyson prior to this one for 10 years and loved it. I thought Dyson's quality was the best until I bought this vacuum. After vacuuming each room I have to disassemble the roller and pull pet hair and carpet fibers off the brush bar. It trashes my fingernails. The fibers and hair have wrapped themselves around the brush bar so badly that it's melted the plastic on the brush bar. This is a serious problem. Buyer Beware. If I could get my money back from Dyson I'd do it in a heartbeat. This vacuum was sent to production without much testing or worse they knew the issue and still sent it to mass production. See attached Picture.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there,

      Thanks for your review. This is disappointing to hear that you are having issues with the brushbar collecting hair on your Dyson Ball Animal. Ensuring the brushbar is clear of hair and debris is standard maintenance of the machine and thanks to the easily removable brushbar, cleaning is quite simple. We would advise using scissors or a similar tool to clear this hair as opposed to using your hands entirely.

      You may also be interested to know that the Dyson Ball Animal comes out of the box with a Tangle Free Turbine Tool which is designed specifically for pickup of hair and string. It features two interlocking brushes that do not allow hair to get tangled up in the brushes before being pulled into the wand. For areas of heavier hair concentration, this tool is a great solution.

      We'd like to hear more about your experience and ensure your machine is performing as it should. Please feel free to e-mail your contact information to [email protected] and we're happy to help out.

      Best wishes,
      Dan Dyson-EN_US

  • Rated 4 out of 5 stars

    Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but my all one dyson was built better this one looks cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great Purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Not able to use on rugs unless they rest upon carpet. Too much suction power end very difficult to push. Not a huge issue but a great piece all together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted one. Best Buy is our house go-to for household electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duh it’s a Dyson

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it’s a Dyson. Extendable wand has an ultra long hose compared to the original model that I had for 10 years finally upgraded to a newer animal Dyson cleans second to none by far worth the $$. Also has an ultra long cord can clean multiple rooms without having to find another outlet closer to where I am cleaning still amazed every time I use it how much pet hair and dirt it picks up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Best ever! Though expensive it is well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is always recommend in your home. Picks up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted a dyson great product for the price when on sale

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson vacuum is extraordinary amazing. The suction power is incredible I tried three other brands and this tops them all . It was reduced to a great price I could not resist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always loved Dyson products. They are worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally bought one and are very happy with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dyson Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace the Dyson we had before for about 8 years. This is a better unit than what we had before and it works great. You will not be disappointed with this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment. Can’t go wrong with Dyson product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sucker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on wall to wall carpet and wood floors. A little too strong for area rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good costumer service and love our new vacuum we recommend it to anyone looking

    I would recommend this to a friend