Customer Ratings & Reviews
- Model:
- 208988-01
- SKU:
- 5038800
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.
This summary was generated by AI based on customer reviews.
Dyson ball
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great power. Love the vacuum and would have givin it. 5 star but I absolutely hate the hose. Terrible design.
I would recommend this to a friend- Pros mentioned:Suction
Great for animal hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great suctioning. Best vacuum we've ever had, worth the money.
I would recommend this to a friend dust free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not more dust, great vacuum under $200. wife is happy!
I would recommend this to a friend- Pros mentioned:Suction
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is unbelievable. It picks up everything in its path.
I would recommend this to a friend - Pros mentioned:Suction
Great vaccuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to maneuver. Great suction. Another Dyson success.
I would recommend this to a friend - Pros mentioned:Ease of use
As Expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use and worth the money! A must buy!
I would recommend this to a friend - Pros mentioned:Suction
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY strong suction. Must have some muscle to push this vacuum.
I would recommend this to a friend - Pros mentioned:Suction
Easy vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good vacuum picks up well. Make cleaning different surfaces hardwood/carpet easy
I would recommend this to a friend - Pros mentioned:Suction
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is wonderful! The best vacuum I've ever owned.
I would recommend this to a friend - Pros mentioned:Suction
great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great vacuum, grabs the dirt like a champ! A definite win
I would recommend this to a friend - Cons mentioned:Size
Works great, but heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum is great just heavy and bulky. Then again the price is lower than the lighter models and works just as well.
I would recommend this to a friend Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for a well known brand - no light on the front is almost a deal breaker however.
I would recommend this to a friend- Pros mentioned:Suction
Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson vacuum really sucks a lot of dirt up powerfully
I would recommend this to a friend Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum!!! Picks up everything. Love the attachments.
I would recommend this to a friend- Pros mentioned:Suction
Dyson ball
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum. Honestly my wife likes the original Dyson that I thought we were upgrading from.
I would recommend this to a friend Ok - but I don't love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had to finally replace my Electrolux Vacuum which I loved. Everyone I talked to said to go with DYSON. Best Buy was having a GREAT sale, so I decided to take the plunge. I have dogs, I live an outdoor life - so I really need a great vacuum! The reason I am just luke warm about this purchase is that this is a whole lot of vacuum (weight, technology, price, promise) that doesn't really do what I need it to do. Note that where it does do really well on carpet - it DOES NOT do well on rugs or bare floors, for that matter. I have throw rugs on top of my carpet in areas and use to vacuum these rugs effortlessly and effectively with my electrolux - but with the DYSON, you have to turn off the roller and use the bare floor (no roller) option - and it just does nothing. I have this top of the line, pricey vac and have to use my hands as a rake so to speak and then feed the surplus hair to the DYSON. Note that Best Buy does NOT do returns of opened packages except for store credit - or I would have returned this vacuum after one use. That is my earnest review - I wish I could have read this review before I purchased this vacuum!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Thank you for your review. I'm happy to hear that thus far in your use, you've been pleased with the performance of your machine on your carpets. The Ball Multi Floor offers 270 air watts of powerful suction, along with our Dyson Ball technology, which makes it easier to steer into different places with a simple turn of a wrist. Your machine will also feature a wand and extension hose for use with cleaning up high, under furniture and in hard to reach areas. Attachments may be used on both the wand as well as directly on the hose for added versatility. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Always Trust a Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an older Dyson bagless upright vacuum. This one was cheaper than the older one it replaced; but is still very, very good. It picks up stuff you don't think is there and does a wonderful job. The ball mechanism allows the machine to get into places my older Dyson would require the hose for. This is something that I would recommend to everyone and would buy again.
I would recommend this to a friend- Pros mentioned:Suction
very strong suction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very strong suction, working good so far, just got cordless one and it way more convenient
I would recommend this to a friend - Pros mentioned:Suction
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All around great item. No regrets. It's Dyson. Expect the best
I would recommend this to a friend - Cons mentioned:Cord length
Seems ok but it is all plastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum head will take a beating as you run it around furniture and baseboards banging into things. I am not sure how long it will hold up as the neck seems fragile. Yes you try to be careful but no one wants to spend all day vacuuming so it will take some abuse. Wish the cord was 5 feet longer like the other models.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Darren, this is Kelly with Dyson. I’m happy to inform you that Dyson machines are made from polycarbonate ABS - the same material used in riot shields and crash helmets. They are tough, so we subject them to hours of testing, including drop and impact tests. Dyson machines are built to withstand years of residential household us. Rest assured, Dyson machines are built to stand the test of time. Our materials are light yet durable and tested to destruction. Our machines can handle bumps, drops, hits, and jabs. Have a look at some of the tests we perform here: https://www.youtube.com/watch?v=w9zmOLylpnQ
Also, while we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support