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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,269 reviews
  • Rated 4 out of 5 stars

    Good deal on rather expensive vacuum.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on deal of the day in January. Or should I say, I ordered and paid for it in January. UPS lost the first one so I had to wait for it to be back in stock to reorder it so I didn’t actually bet it until late February. Glad I paid for the extended warranty although Best Buy’s extended warranties are ludicrously expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dyson vacuum so much I bought a cordless more portable Dyson to use on my stairs and hard to reach areas. The hose works well but tends to tip over the vacuum if you extend it too much-as every other floor vacuum I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Powerful but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum cleans great! It does not easily transition from one type of floor to another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard time assembling the product. Otherwise I liked the vacuum cleaner. Easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't too sure about the "ball" but after using find that it makes it easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I bought many different vaccums and they end up breaking or loose suction. Got this around Christmas and it’s still works well. You have to set it up like any vaccum cleaner but instructions are easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got closeout item. Very good vacuum. Easy to handle. Picks up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for about a month. It's been working good so far..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the V8 Animal stick Vac, when I saw this one come on sale I decided it wouldn’t hurt to try a dyson full size. I have had my shark vac for 3 years and let’s just say I didn’t realize what I wasn’t getting off the floor until this dyson arrived! I am amazed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a couple tries to figure out exactly how it works. Vacuum upright means you can use the attached hose, conveniently sitting in the handle. Take it out of the upright position and the rotating floor brush kicks in. Once I figured out how that worked, all was well.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 3 out of 5 stars

    Vacum worked well on tile, no so on new carpet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the vacuum because of existing vacuum too much effort on new carpet/pad. Unfortunately, there is no way to adjust the Dyson to keep above the thick carpet pile. Had to return the vacuum as do not want to fight a machine trying to vacuum a room or house. If you have short pile carpet, the vacuum is awesome

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Multi Floor Upright vacuum. I am pleased to hear how well the vacuum worked for you on your tile flooring. However, I am sorry to hear about the difficulty with using it on your new carpet. This is certainly not the way our machines are intended to perform. I understand that you may have already returned your machine. However, we would value the opportunity to learn more about your experience. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Durable to the extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vac. I already own one of these plus an older model, but couldn't pass up the Deal of the Day price on this one. Maybe I'll give it as a gift. My kids are brutally hard on vacuums but both my Dysons just keep running.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute beast of a vacuum.. ran old one this this one and picked up twice as much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum and the way it moves around on the floor period practically pulls itself! The only downside is the handle. You pull out the handle to clean something with it and it is a long stick so it is very difficult to get something that you're close to without holding your hand way up in the air .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suction power is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Dyson for over 12 years. The hose broke, probably dry rotted. Purchased this new ball system I like. The vacuum is a little flimsy meaning it toppels over easily when using the hose feature because it is a little more light weight at the top.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power suction, and a very reliable vacuum. I would say great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Deal of the Day because it was too good to pass up. The ball design allows the cleaning head to swivel easily around obstacles while cleaning. Bagless with easy to remove/empty/install caninster. Great job cleaning!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great vacuum works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum delivers all it promised. It worked great on my cats hair

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a fan of Dyson and upgraded to the more recent model - works great!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    It is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not and it does a great job. Shark is little not better I feel

    I would recommend this to a friend