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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,269 reviews
  • Rated 4 out of 5 stars

    Best vacuum I have ever own.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a great price and so far its been working great. The only complain I have with it is, it does not have a lever or a unlocking mechanism to help it fold. You have to put pressure on it to be able to use it and I feel that over time it wont be able to click back on after many uses.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    wide head, glitchy operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall, it should operate more smoothly and last longer for this price. The head is efficient for cleaning big areas quickly. However the tilting ball and arm crackle even when new, and bound to get worse. the head kept coming off.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. I'm sorry to hear of the very unusual problem you've encountered with the cleaner head of your Dyson Ball Multifloor falling off. This is certainly not normal, as the cleaner head is designed to stay locked onto your machine via the included C swivel clip. If the head is falling off, this clip may be missing or broken. While we don't expect our valued owners to experience any issues with their machines, we are keen to help ensure your Dyson is working properly. Please feel free to reach out to us directly at [email protected]. Dyson is committed to customer satisfaction.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on wood floors and carpet. Easily the right choice for me.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Cleans really good Cord length is pretry good

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has great suction and well built and even better on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife personally loves this vaccum. We had to return an older one and then they stated the the battery Dyson was better than this one. But upon further evaluation the corded one is much better that the battery. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my 19 year old dyson. Wow! This was fabulous. Very pleased I made the purchase and it was a great daily deal. It was such a great deal when I told my best friend she bought one too!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong Vacuum, no disposal bags required, which saves $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    second dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with our first Dyson, equally impressed with this one! Reluctantly purchased a Shark before this one and there is no comparison. Dyson is much more advanced technology and quality. Very satisfied with Dyson and looking forward to many years of great service.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Too good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife stopped using it cause it’s too good it really sucks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum for the money good price came on time !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum we just moved into an apartment and they claimed to have had the carpets cleaned by a professional. We vacuum the rugs and it picked up nasty stuff! It cleans the floors and carpets I love that it is so easy to move around and it is so powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Dyson .. our first 1 lasted 15 years .. it was actually still working but developed a small crack in one of the hoses so it emitted a high-pitched noise that hurt my ears. Finally bought this one to replace 1st one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I ordered this when Best Buy had it on sale. I think it works better than my previous Dyson. Picks up everything and then some, plus being on the ball it can fit in those smaller spots and it's easier to maneuver. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I'd own a Dyson, since they are rather pricey. However, when I saw this one on sale, I couldn't resist! Check out was easy, and it was delivered to my front door with no issues. Thank you, Best Buy! I LOVE my Dyson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great on all surfaces and moves easily around obstacles. My only complaint is I wish it locked into the upright position more securely. Bump it walking by and it might flop to the floor like Sydney Crosby.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty heavy and hard to push. Thought the ball will make it easy to turn but not so on the carpet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Deep clean at a deep discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum for the deal of the day while for 199. I will say this the great price for a great pack the pick up Howard is incredible. It picks up so much extra dust that other backing asleep behind! I’m very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to push, empty dust canister, and to assemble out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    All depends on your flooring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing has power! but too much for carpet. It would barley move with our carpet and when I looked up youtube reviews people suggested to drill holes in a part to air flow could help. I did not want to do that and returned.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Kyle, this is Kelly with Dyson. We're sorry to hear that in your use, you found that the Ball Multi Floor was too hard to push on your flooring. The Dyson Ball Multifloor features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor.

      While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US