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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,269 reviews
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works as advertised. Really easy to maneuver around objects and get the hard to reach spots. The hose is also good, stretches enough to reach ceiling fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep did a superb job, we really didn't know what to purchase until she gave the pros and cons of every brand they carried. This is by far the best vacuum we have ever invested in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will never get another brand of vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 10 years, we decided to upgrade from our first Dyson. We were torn between a Dyson canister and the Ball upright, but went with the upright for easier storage. Very happy with this vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Daughter and she hasn't stopped raving about it. I got it on sale at a great price I wished I got one for my self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using Dyson, there's no going back to any other vacuum. It's wonderful, pick ups most anything so you have to be quick not to have anything you might not want sucked in around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one awesome machine. Bought to replace an older model and didn't think it would be that much better. I was definitely wrong. Dirt does not escape this vacuum or the fur from four cats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed this Dyson vacuum. It was our first Dyson and it has lived up to its hype. Very please with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum I have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Ball is the best vacuum I have used. It cleans up what my other vaccume would leave behind. Also the auto adjusting vacume hight is very nice, as well as it's high manuverability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson vacuums are really good. But I do have a problem with Best Buy. A warranty through them is usually useless. You have to go through dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Dyson purchase. Love this vacuum, the way it moves around corners, under furniture, and the bagless feature. Would recommend to friends/family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does well with dog hair

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item on sale because we needed something that would be reliable and take care of the dog hair. We have a german shepherd. Great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to use Shark or Hoover for vacuums. The suction on Dyson is drastically different and now I can understand why people prefer this over others even with hefty price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Dyson (and not because they breakdown). My original Dyson upright is over 10 years old and still going strong. This is a great addition to the stable. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    poor qualitiy for a dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always wanted a dyson vac & got a sale price.while suction is very good overall qualitiy is no better than my $50 dirt devil.my own fault for not trusting the reviews i read on this model

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson Ball Multi Floor. Dyson Ball Multi Floor offers 270 air watts of powerful suction, along with our Dyson Ball technology, which makes it easier to steer into different places with a simple turn of a wrist. Your machine will also feature a wand and extension hose for use with cleaning up high, under furniture and in hard to reach areas. Attachments may be used on both the wand as well as directly on the hose for added versatility.

      While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected].
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Great suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction and movement for user, able to notice that cleaning was done and you won't believe how much cleaner things appear after the suction ball picks up around areas. Worth it. Only negative, not cordless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a Dyson for many years. It was time to get a new one and I did some research on this one. The quality is high and works really well. I will recommend it to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried others trying to save some money however, I recommend spending the extra in the beginning. Actually saves money in the long run. There is nothing better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s A Dyson!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit so my daughter wouldn’t have to carry our current Dyson up and down the stairs! 50% off...... yes please! I’m a Dyson buyer for life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase, Dyson makes great products. Only down side was that it didn't come with the pet hair accessory, I bought it separately though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal of the day ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I caught this baby on the deal of the day a few months ago and I am glad I did. I love this vacuum. It's lightweight and has great maneuverability.

    I would recommend this to a friend