Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,269 reviews
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Good suction - bad hose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine sucks just fine. It’s heavy and works bestfor large open floor plans, not so suitable for smaller quarters. Biggest issue is the hose. It too stiff and won’t stay “unrolled” Which leaves the whole hose+attachment function basically useless. I tried calling dyson customer service about it, but was told I was no. 24 in line and gave up. Buy it for your large open floors, and get another machine for the hose and smaller space action. My next machine will not be a dyson.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. We're glad to read your review, and learn that you've found the suction to be sufficient for your everyday use. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.

      We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Best one

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson- Ball Multifloor Upright Vacuum is the best one. My Advisor told me to get this one and i am really happy with his advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item on deal of the day. Easy to take apart and clean to keep up best operation. Rolls around with ball design very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera not for beginners

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put together like the old film cameras but can do it all, takes some time you will have to spend some time reading the manual but the results are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Dyson vacuum, only ones I buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get Dyson, they are above expectations. They last. I Got one 10 years ago and still have it. I had to buy another one for my other house. Awesome gifts too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting used to it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a central vacuum at the old house and picked this one up on sale for the new house. Suction is good, but still getting used to having an upright instead of just the hose of a central vac. All in all, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum is so easy to use. I love the easy control and "no bag" feature. It makes our carpet look and feel new again. This Dyson makes me want to vacuum more than once a week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum machine

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum machine and durable than Shark. Just replace the Shark which lasted less than 6 months and broken with no suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to its reputation!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a month or so, but it works like a dream!! Certainly the best vacuum cleaner we have owned. Certainly worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vacuum!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative thing is this vacuum will show you how fast dust collects in your home. It’s bagless design is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could write a book about how great this is. I have convinced everyone I know to buy one. You will never regret it because you won’t ever need another vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for a previous Dyson unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the other Dyson Unit was over 5 years old - used very hard - held up pretty good considering the amount of use. Went with this one even though it was a low end Dyson - other Dyson models are very expensive - just hope this one lasts the 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited YEARS for a Dyson and this doesn't disappoint! Thank you Best Buy for the awesome deal, I never would have owned one without the special pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Cadillac of Vacuums

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really does the job well. I can see why the Dyson name is a leader with their technology, really cleans carpets and flat surfaces well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum - never wanted to spend this much, but Best Buy had a terrific sale so went and bought it. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love dyson products. Never fails to do the job. Best product to use with picking up animal fur and cleans rugs beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this model Dyson Vacuum for a while. We bought this one for our youngest son. He is getting married soon and wanted a vacuum like we have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale, this amazing vacuum has not let me down. It deep cleans your rugs and sucks up dirt that you didn’t even know was there. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum and powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Hoover vacuum died and saw a great deal for this Dyson. We figured to give it a try and it can definitely suck dust and dirt from all carpet. Will recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sam

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner I found out that some thing was wrong so I called Dayson and shipped it back and they fixed it and I hope it stays working good'

    I would recommend this to a friend