Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,269 reviews
  • Rated 4 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really good job. This is the second Dyson I have bought. It would get 5 stars but this model is a little tricky locking the handle in the upright position when your done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CARPET FEEL LIKE IT IS NEW!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 29 year old Hoover finally broke down. From all the TV commercials and my sister-in-law. This would be a very good buy. It does work like they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum recommend to everyone. I ordered it at the store and came to my house in two days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected a Dyson after a bunch of research. It worked out well. I also got a good deal from Best buy; better than Costco who had run out of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum but a little too heavy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum a few weeks ago and am pleased with it so far. It does pick up many things. My only complaint is that I wish isn’t wasn’t so heavy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering this is a Dyson and they are supposed to be so much more superior to other vacuums, I had high expectations for this one. I like the difference in how it turns, but the suction is not that much more than the Shark Navigator that I previously had. The left side of the ball gets really hot when I use it. I have watched a YouTube video to learn how to take it apart to check to see if something was stuck, but I didn't find anything. I wouldn't spend $200 on another one. It's ok, but overpriced for the same amount of work a good quality Shark gives.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Candice, this is Krystal with Dyson. Thank you for taking the time to leave a review. I am sorry to hear you are less than satisfied with the vacuums suction power. This is very unusual as the Dyson Ball series is one of our strongest powered uprights.

      We would value the opportunity to address this in further detail. Feel free to contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great Suction!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up cat hair so easily. My other vacuum did nothing. I filled up the canister in less than 5 minutes the first use. Easy to empty too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sucks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Dyson so you know what you’re getting. Great quality and got it half price on deal of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stain vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Dyson vacuum. It was expensive but, worth every penny. Great power and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dyson eliminate dust easily. I can clean more without stopping to empty it. This Dyson is one of the best Vacuum in the market. I love my Dyson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dyson Ball

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to its' reputation. I am very satisfied with my purchase. Wish I had done it soon, then I wouldn't have waste money on inferior brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Vacuum Cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome! I upgraded from a Shark vacuum cleaner. There is no comparison. The dyson is by far superior. It's expensive but definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful vacuum cleaner!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this vacuum cleaner- heavy duty and works well on carpet and hardwood floors. A great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuums are absolutely the best

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These vacuums last forever. Got this one for my daughter. I have had mine for 4 years and its going strong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey gets you a Dyson. Get one maybe two or three. Catch it on sale you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME VAC and ON SALE!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale was just too good to pass up and I'm so glad it was! GREAT vac and Im hoping it lasts as long as my Dyson? Gave as a gift

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Same great power of Dyson, cleans well. Cons: heavy, does not stay in upright position well at all (constantly falls down), the detachable tube/hose combo is extremely awkward to use (plastic tube is WAY too long to maneuver is confined spaces), and the tube is VERY narrow so it is easily clogged.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review. I am pleased to hear you are satisfied with the suction power. The Dyson Ball series is on of our strongest powered uprights.

      The Dyson Ball Multi Floor weighs 17.37 lbs. When not in use, it is meant to be picked up by the cyclone handle when moving from one location to another. If you attempt to pull back on the handle, it will engage the vacuum into the vacuuming position.

      We do offer a great selection of tools to help with accessing those awkward places with the hose.

      We would value the opportunity to address your questions or concerns in more detail. Feel free to contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Love Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Dyson vacuum owned bought this one because the price was right and now I couldn't go wrong with Dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom and she loves it. It works great and replaced her shark navigator. It's great! She says it works amazing to pick up all cat hair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very efficient and easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the power of this vacuum cleaner. It cleans the carpet very well. I bought it on a huge sale so the price was really good.

    I would recommend this to a friend