Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,269 reviews
  • Rated 4 out of 5 stars

    A Vacuum that really vacuums

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tile to cork to hardwood to vinyl, this unit transitions and dusts / picks up off them all. If used with a fair amount of regularity, it really helps control air born dust and lint in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best suction Ive ever seen on a vacuum!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to invest in a Dyson, but never took the plunge because of the cost. Im glad I did. Good for thick carpet, and hardwood alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Dyson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other dyson still runs strong after 14 years. My wife just wanted a newer one. This one is a lot light and quieter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife Loves it. Was a great Value for the price. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME buy!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift because she LOVES the Dyson name. To find it on sale was all the better!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in Class

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for 10 year old Dyson. Still the best in class cleaner for the home. Great cleaning power and better mobility with the new ball design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent suction

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brands speaks for its self ,really good product,really happy with this vacuum, highly recommended,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, especially if you have pets. Well worth the money. I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy cleaner!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best vacuum i ever owned . the brand speaks for its name. you really get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never go wrong with a Dyson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Dyson is still going strong after 15 years. I figured it was time for a new one! Great deal, too! I love my new vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum is Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought my old vacuum did a good job. Apparently it did not. This vacuum is definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good vacuum I ever had.i would like to recommend this for everyone, I’m going to buy another one for my brother.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Not impressed with this cacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Dysons in the past but have used Shark vacuums the last 5 years. I was very unhapppy switching back. It is super big and bulky, no light on the front and you can’t adjust the suction. I couldn’t even vacuum 3 of my rugs because the carpet setting was too strong and the hard floor option you could barely push it across the rug. I have since switched back to Shark and am much happier.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Laurie, this is Kelly with Dyson. We're sorry to learn how disappointed you were, with the Dyson Ball Multi Floor. We can confirm that the cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee.

      While it sounds like you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Vacuum functions great - attachments a pain

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attachments go on a little funky and the wand is difficult to get to latch. Also you often have to "double snap" it into place to get it to remain locked upright. Actual vacuum function is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a cleaning company for our home and they say it’s one of the best deep cleaning vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome first Dyson.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you go Dyson you can never go back! Lol my first Dyson I own and I love it! Vacuums amazing!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to maneuver. Only negative for me is that because you can't adjust the height, it's impossible to vacuum smaller throw rugs, the suction is too powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for Master Bedroom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 48" is a Great TV for Master Bedroom. Is was easy to setup and use and the streaming is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second Dyson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum to replace my current Dyson. The old one still works fine. It was such a good deal that I had get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccumm Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Dyson, having the last one for over 10 years. So worth the value and great clean!

    I would recommend this to a friend